“Scott arrived at the front end of the established time window and had texted in advance. He performed admirably and we are in great shape for the next year. Thanks for continuing to provide such reliable service.”
“Very thorough. Excellent service. Thank you Scott.”
“Great communication, friendly and efficient service! Highly recommend.”
“Friendly, efficient service. Thank you!”
“Scott was great. He let me know when he was on his way, arrived promptly, and completed the service in a timely manner. When he was finished, he went over the details from his visit & made sure I didn’t have any questions or concerns.”
“Carl renewed my understanding of what great customer service is all about. After finishing the annual furnace maintenance he did a courtesy check of the electric hot water tank & found it in need of replacement. Thanks, Carl for the extra effort & helping to avoid a major water disaster. With this kind of customer service we will continue as loyal Dana's customers.”
“I have a complicated multi-zone heat pump system for a large house. Two other technicians from other companies could not find the problem or had miss-diagnosed the problem. Dana’s had the highly experienced tech that was able to troubleshoot the actual problem and make a permanent fix. I would highly recommend them! It is worth paying a little more for higher competence – saving $$ in the long run.”
“Never a bad experience with this company. Quality people, excellent service by some of the best techs I have ever met.”
“The few times they have been here, I feel like I learn so much about my system by the time they leave. They thoroughly explain the problem and show me what I can do if the issue arises again. They are a great company to do business with.”