“Experienced electrical surge to house that fried the furnace among other electrical devices. This happened at 10:30am (1/6/21) Puget Sound Electric responded and fixed external problem by 12:30pm. Assessing damage I noticed the furnace had no power at all. I called the office personnel who were very helpful and put the call out for a tech ASAP. Rick showed up at 2:10pm troubleshot and fixed problem by 3. Very proficient and professional. I’m very happy that we have heat. It was an expensive fix, but I get it. This stuff is not cheap. Thanks again.”

- Joel C.

“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”

- Dewayne P.

“Professional, quick service! My furnace stopped working correctly over the holiday weekend. Dana’s had Mike out to service it Monday. He was knowledgeable and efficient and had everything back to 100% in no time. Thank you!”

- Tiffany D.

“Gary called so we could be prepared, and was very on-time. He answered all my questions, had some valuable advice, and very professional. Our furnace is good to go for another year..much appreciated!”

- Brit O.

“Found the problem with our heat pump needs repair or replaced Dave was very knowledgeable and great at sharing options and possible costs. Great guy “

- Bruce N.

“Very helpful and safety conscious to protecting the customer. Been happy with Dana’s work and service support for many years. Good company to deal with.”

- Terry T.

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