“The Guys did a great job once they arrived. Only an 1.5 hours late.
The truck was not working well and shutting down about 4 times during this maintenance. I was a bit disappointed and they were frustrated stopping, going out to restart the vac system then getting back to work. Unless you have pets I would not recommend this type service.”
“Wow. We are extremely happy and beyond satisfied with your excellent service! Thorough, clean. Well explained. Efficiently prepared, and fun to watch your work. Every penny is worth an investment in gold, thanks to your incredible performance today. A great relief for those that went through Summer 2022 without a cooling system! You just extended our lives! Thank you!!”
“Mike performed a very detailed system inspection to verify the system was functioning properly.”
“The crew was very professional, courteous, knowledgeable, hard working and friendly.”
“Awesome! Joaquin and Clayton were professional, kind and thorough! Very pleased with their work.”
“Daniel was great. We’ve been using Dana’s for over 15 years and I realize things change – we used to get 2 service visits a year, went down to 1; they also used to be able to give us a closer time as to when the tech would be out but this time I called the office just to find out if they had any idea as to when the tech might arrive (due any time after 12 pm; I called about 1:30 pm) but was told they had no idea. Then all of a sudden, he showed up a little after 3 pm but no one called; he was surprised as he thought the office had contacted us – guess miscommunication between main office and techs, but he was great. He did a thorough job and was very polite. Not giving 5 stars only because no one bothered to let us know he was on his way.”
“Not sure if my technician was Mike or Mike H. So please correct my review record. Mike was very thorough and answered all of my questions In a clear way. When he left I felt that the system had been given a really good look which renewed my confidence in repairs and initial installation done by another party. I had water damage and mold to deal with last year.”
“Folks seemed to know their jobs. All were courteous,pleasant.
We assume they knew what to do, we did not have any means to dispute what was done. We have no complaints. Thank you”