“George was the estimator that came out to discuss and provide a cost estimate. He was right on with on concerns as to what units would meet our needs and be financially feasible. His bid was close to the others that we received however the warranty and service agreement was sighificantly better. He showed upon the day of the install to check on things, this was probbly not necessary, but a good gesture.
The team of Baycen, Dominis & Dylan arrived on time. They all worked on the install, they worked as team, with no discussion as to who does what. Effective and professional. This install was difficult from my perspective, however it went very smoothly. Along the way they answered all my question. The tin works that was done to mate the condenser coil, furnace, filter box to the existing air path was excellent. There was no shimming of the work to achieve a smooth transition. The unit was rock solid, and plum.
I would gladly share my experience and recommend this company and team to anyone who would be interested,
Sincerely, John & Sandy”
“Great job. I forgot who was my service person was”
“Elias called and said he would arrive in 15 minutes which he did. Introduced himself which I appreciated. Put floor protection on his shoes. Listen to my dilemma and went right to work. Was a fairly easy fix. I feel he was efficient, Knowledgeable, and professional..”
“I have been dealing with an ongoing problem with a nearly new heat pump. Greg came today for my third repair tech visit. He diagnosed a possible problem, contacted factory support to confirm his diagnosis and ordered the replacement part. He was professional and thorough and I have my fingers crossed that all is well once the new part arrives and is installed.”
“Jerry did a great job and was very professional. He also made a point to know his customers and inform us on what he was doing. Fantastic interaction with him!”
“Very professional, showed me how to clean the filters. Cleaned up the vents, and didn't mind my crazy dog barking.
Thank you, will call you again next year!”
“Appointment happened in a very timely manner and was completed very professionally from phone call to leaving a bid. I was informed of several options and each option was explained. My needs were listened to and solutions were presented. I am very pleased with what I just experienced.”
“No complaints….timely, efficient, friendly and informative”