Brian O
32 Reviews
“Max and Brian provided outstanding service. Brian was in training and Max was careful to explain steps he was taking during troubleshooting my system and diagnosis if and adding refrigerant to my system. This was very refreshing to see as it helps insure Dana’s Heating and Cooling will be able to provide this same level of high quality on into the future. Very happy with the service I received.”
“Vanessa helped me get our service date scheduled while accessing clear notes from Brian(service manager) regarding an insulation issue on the exit line, and getting this fixed on the same regular service visit. We appreciate your service! Thank you!”
“Brian came to look at our furnace water exit line to find a solution to the line freezing in cold weather. We appreciate his expertise in problem solving and his positive and supportive customer service demeanor. We look forward to learning what we may be able to do to prevent this from happening again. Thank you Brian!”
“Dana’s Heating and Cooling is a great company with excellent customer service. I would highly recommend them to anyone.”
“I live near Manchester which has internet problems on a sometimes daily basis. Recently internet service was cut for the entire area. Our 1050 lost contact with the router and two errors were noted on the Network Status. The problem was not serious and the system still functioned. Brian called me back the following day and had me flip the circuit breakers and when re-energized, the whole system booted up normally. I greatly appreciate the quick response to my problem on this long holiday weekend. I am glad I choose an American Standard air system and glad I has it installed by Dana's.”
“We were thrilled with Brian’s work and customer service. He worked on our heat pump on the hottest day in history so we could stay cool. We’re grateful and telling everyone about Dana’s. Thanks!”
“Brian O did a fantastic job in diagnosing the problem & making the repairs to our heat pump. His expertise is appreciated. Thank you Brian.”
“Brian was very thorough and diagnosed the problem with ease. Recalibrated the thermostat and now it works great”
“Wonderful job. Very efficient and speedy.”
“Timely, efficient, personable. Brian has serviced my home now for both heater and air conditioning and the quality as well as professionalism are top notch. Very happy with this company.”
“Brian was great. We always use Dana’s Heating and Cooling.”
“Always great service. Brian has been here a few times for maintenance and is always courteous and knowledgeable if I have questions. Thank you!!”
“Overall great experience. From scheduling to the work done by Brian. We received a friendly reminder of the appointment the day before and a 15 minute heads up before arriving. I would recommend!”
“Professional, friendly, honest, knowledgeable, & efficient”
“After many ignition switch replacements, Brian finally analyzed the problem correctly as a mismatch between the circuit board and the ignition switch. So, we are going to see if that fixes the problem. However, it took literally outside the box imaginative and engineering understanding to solve this chronic problem.”
“An emergency call had to be made by Dana’s. Unfortunately, they needed tech support which was only available by day—and it was a holiday weekend. Parts needed from the factory, but installation was successful.”
“Brian was timely, informative, and got the job done quick! Thanks for getting me back up and running!”
“Brian knew how to diagnose and identify my Navien WH problem.
I will call him back if we need his services in the future.”
“Brian was friendly and called before arriving. He was great with my pets and was done with everything in about and hour and a half. Also wore his mask which I know most appreciate! Thank you Brian!”
“My son Daniel was present when the job was performed. Brian was working thoroughly and he made sure that our heater is working properly before he left. Our heater is working a lot better now. My son and I are satisfied and happy. Thank you, Brian.”
“He is a fine service provider and Dana ambassador. Very pleased with service”
“Immediate, knowledgeable, professional service provided by Brian today. From our first call, our needs were met. We received texts announcing ETA and introducing our service technician. The whole process was very reassuring to us.”
“We thought our heat pump was making funny sounds, so we called to have a tech visit. It turned out to be normal working sounds. Brian was very nice in explaining what we had heard was normal and recreated the sound. Thank you for easing our worries.”
“Brian did an excellent job and was very friendly & explained the issue very well. He was able to fix it right on the spot no disruptions to anybody in the house and even the dog like him. Didn’t try to push to sell us on anything. I would recommend Dana’s Heating and Brian anytime.”
“Brian was great. Talked me through the problem and fixed the issue. He was on time, professional, and took the time to fix the issue.”
“Came out on short notice, texted and called about the ETA, and got my furnace back up in an hour despite it being inconveniently buried in the crawl space! Couldn’t ask for more than that.”
“Brian was fantastic. He was punctual and professional. The only problem I had was that due to my water heater being unfixable I cannot get an estimate for 2 weeks. Other than that great work by Brian.”
“Professional, quick, polite; explained testing. Couldn’t determine what caused the previous heating cycle issue under owner but whatever it was has disappeared & the unit now operating properly.”
“Brian did a great job servicing our HVAC system. He was a pleasure to work with and helped us understand our system in our recently purchased house.”
“Thank you for the quick response to what I thought might be a major problem with my heat pump. I was relieved to find out that it was only a capacitor. Thank you to Brian and to you at Dana’s for the fast and complete service”