“Scooter is our maintenance guy. He is ill. I spoke to Carl last evening to verify our mid day time. After 10. He told me Jerry would be coming after 10. Very nice conversation.
At 8 this morning Daniel knocked on the door. He insists he was told to make me the 8:00. If I didn’t want him to work at 8:00 he would be happy to reschedule my day. He was nice and polite but …
I checked on him after 15-20 minutes. He said he cleaned the filters and it would be about 10 more minutes. I asked if he was sure – no one is done in 20 minutes. He said he would check everything and needed more time. Ok. He seemed to do his job and he cleaned up after himself.
I asked him why he pulled I to the drive when notes on my account said to back in. He said he saw all the notes after he parked.
He blames the office for his 8;00 time.
He is a very young guy.
You mostly do a great job for me since 1998.
Hope Scooter recovers soon.”
– Sher Y.