“An emergency call had to be made by Dana’s. Unfortunately, they needed tech support which was only available by day—and it was a holiday weekend. Parts needed from the factory, but installation was successful.”
“Gary was great!
He talked me through everything, and even shared ideas about our ongoing projects around the house.”
“Brian was timely, informative, and got the job done quick! Thanks for getting me back up and running!”
“Between the young lady, I initially talked to and the professional, Chad, we had the best experience one could hope for. Thank you and God bless.”
“Our thermostat broke in early January a few hours before our daughter and baby were coming to spend two nights. Dana’s got Dave to the house within 2 hrs! Replaced the thermostat under warranty. Dave was professional, efficient and personable. We’ve been loyal customers for several years and this recent experience confirms our trust in Dana’s.”
“Brian knew how to diagnose and identify my Navien WH problem.
I will call him back if we need his services in the future.”
“Experienced electrical surge to house that fried the furnace among other electrical devices. This happened at 10:30am (1/6/21) Puget Sound Electric responded and fixed external problem by 12:30pm. Assessing damage I noticed the furnace had no power at all. I called the office personnel who were very helpful and put the call out for a tech ASAP. Rick showed up at 2:10pm troubleshot and fixed problem by 3. Very proficient and professional. I’m very happy that we have heat. It was an expensive fix, but I get it. This stuff is not cheap. Thanks again.”
“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”
“Gary was great. He texted ahead to introduce himself, arrived just when he said he would. He was efficient and explained everything that was done.”