“Although the news that we need to replace the heat pump was not great to hear, the employee was very knowledgeable and helpful in setting up the next necessary steps to do so. If all the employees are as excellent we look forward to a successful completion of this project.”
“I have been dealing with an ongoing problem with a nearly new heat pump. Greg came today for my third repair tech visit. He diagnosed a possible problem, contacted factory support to confirm his diagnosis and ordered the replacement part. He was professional and thorough and I have my fingers crossed that all is well once the new part arrives and is installed.”
“As usual, the service was flawless. Nick J did a great job.”
“Cameron and James did a great job! They were super patient and willing to answer all my questions. This was a new process for me so I had a lot of questions. I totally appreciated these two!”
“Very efficient and nice customer service . The technician was very informative. I didn’t get the technicians name .. but he was very nice”