“Carl was very polite and professional. Each question we asked was answered in a manner we could relate to as novices. He has a deep understanding and knowledge of our Heat pump/AC and went about his observations and testing like a true "Pro." We definitely want him back!”
“Carl explained everything he was doing & why he was doing it. He showed us the live video on his pad as he examined our furnace. Carl was very conscientious.”
“Excellent service by a very knowledgeable expert technician. Thanks!”
“Arrived on-time. Dave was knowledgable, friendly and explained what needed to be done.”
“Bobby and his partner were very thorough, very polite, a pleased customer. Would recommend this company. Top-notch.”
“Always five-star service from Dana’s!!! Given my very specific Covid restrictions, Carl followed my specific instructions wonderfully. He was informed that I’m in a high-risk group for Covid and he graciously and politely followed my requests, even though I knew that Dana’s already uses these safety protocols. Carl also explained a few things very satisfactorily about my system that I questioned. Great customer service!!! I’ll keep recommending Dana’s in the future. You all are the very BEST!!!”
“The heater installation went ok overall and we are satisfied with the furnace. We were initially told that the whole job, which includes a water heater replacement, would be complete in 3 days. We are now waiting to hear when you will be back to complete the rest of the job.
Thank you for the very professional team.”