“Immediate, knowledgeable, professional service provided by Brian today. From our first call, our needs were met. We received texts announcing ETA and introducing our service technician. The whole process was very reassuring to us.”
“Our water heater went out this morning just before the holiday. We called Dana’s and were able to get someone out here the same day. Bob, our technician, was able to successfully diagnose the problem and take care of the issue. Thank You for the great service and expertise.”
“Carl was very friendly, respectful, and professional.
He was a delight to speak with. He took all COVID precautions.
I really liked the text with his name and picture so I knew who was coming out. Carl called when he was on his way.”
“After only one phone call, Chad, our original comfort guy helped arrange a quick service call. Just a couple of hours later, Bobby arrived coming from a good ways away. He was courteous and professional at around 730pm (as we have come to expect from all Dana’s employees :)). A few minutes in and he found the problem right away. A frayed loose wire that had gotten caught by the blower fan. A quick repair and we were back in business with our month old system. Bobby also found that the control panel was installed upside down. Maybe need a little closer QA on the install but the service was prompt and awesome. Once again, a satisfied repeat customer. Keep up the great work!”
“We have always loved Dana’s Heating. They are friendly and knowledgeable and have always done good work for us.”
“Dave provided excellent service when he fixed my furnace. He figured out it was a simple blown fuse and fixed it right away. It’s great to have heat again!”
“Carl was informative and covered everything. Very satisfied with his service.”
“Dave was very friendly and quick to discover what was going on with my furnace! Gave me multiple options on how to solve it.”
“On time, texted me prior to arrival so I could direct them to correct parking, worked efficiently, and placed outside unit where I wanted. Someone suddenly remembered who was paying the bill.
The unit works perfectly and was a professional installation despite a small error made on the “plan”. A little caulk and paint and it will be hardly noticeable.
I would recommend this company very highly and will use them again. Worth the wait for such a good product and installation”