“Will was very courteous, thorough, and explained things well. He really took the time to look into the different parts of our system and find a solution. There was no pressure and great communication. Every step of the appointment was great actually – the people who answer the phones are Friendly and efficient, scheduling and reminders are easy, billing is clear and easy. We will use Dana’s again!”
- Drew L.

“Wow, very impressed with the tech that came out. Young but very professional and troubled shoot the problem quickly. Been a customer of Dana’s for many years. Glad to see he has some good help.”

- David K.

“Justin was great! He communicated very well with each step of the repair and gave me options to choose from. Very satisfied with Dana’s!”

- Carol M.

“Before I had switched to Emergency Heat, I had taken a video of how my heat pump couldn’t seem to stop cycling off and on. I showed it to the technician, Will, and added further verbal descriptions. Will was a good listener, methodical, and best of all, he diagnosed the heat pump’s malfunction. I appreciated that he demonstrated a fine balance of friendliness with professionalism. Thank you!”

- Sue L.

“The best experience ever, the 2 guys were friendly, explained everything they were doing, we highly recommend Dana’s to anyone who needs good work done! Thanks again!”

- Richard W.

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