“Will was very courteous, thorough, and explained things well. He really took the time to look into the different parts of our system and find a solution. There was no pressure and great communication. Every step of the appointment was great actually – the people who answer the phones are
Friendly and efficient, scheduling and reminders are easy, billing is clear and easy. We will use Dana’s again!”
“Always completely satisfied with your personnel and service.”
“Wow, very impressed with the tech that came out. Young but very professional and troubled shoot the problem quickly. Been a customer of Dana’s for many years. Glad to see he has some good help.”
“Justin was great! He communicated very well with each step of the repair and gave me options to choose from. Very satisfied with Dana’s!”
“Before I had switched to Emergency Heat, I had taken a video of how my heat pump couldn’t seem to stop cycling off and on. I showed it to the technician, Will, and added further verbal descriptions. Will was a good listener, methodical, and best of all, he diagnosed the heat pump’s malfunction. I appreciated that he demonstrated a fine balance of friendliness with professionalism. Thank you!”
“The best experience ever, the 2 guys were friendly, explained everything they were doing, we highly recommend Dana’s to anyone who needs good work done! Thanks again!”
“Bobby was informative and helpful. I appreciated his assistance. Thank you.”
“Carl has been the one to complete the yearly maintenance on our furnace for quite a few years now. Extremely helpful, knowledgeable, and kind.”
“Excellent service! Very professional and helpful!”