“Daniel was great. We’ve been using Dana’s for over 15 years and I realize things change – we used to get 2 service visits a year, went down to 1; they also used to be able to give us a closer time as to when the tech would be out but this time I called the office just to find out if they had any idea as to when the tech might arrive (due any time after 12 pm; I called about 1:30 pm) but was told they had no idea. Then all of a sudden, he showed up a little after 3 pm but no one called; he was surprised as he thought the office had contacted us – guess miscommunication between main office and techs, but he was great. He did a thorough job and was very polite. Not giving 5 stars only because no one bothered to let us know he was on his way.”
“Not sure if my technician was Mike or Mike H. So please correct my review record. Mike was very thorough and answered all of my questions In a clear way. When he left I felt that the system had been given a really good look which renewed my confidence in repairs and initial installation done by another party. I had water damage and mold to deal with last year.”
“Folks seemed to know their jobs. All were courteous,pleasant.
We assume they knew what to do, we did not have any means to dispute what was done. We have no complaints. Thank you”
“Showed up promptly, got right to work, and worked through the maintenance tasks quickly and efficiently. A very pleasant experience.”
“Today the Annual Service was preformed – The Tech. was very friendly, professional and very efficient. The service was thorough and neatly done. Thank you Dana’s Heating for providing comfort and keeping us safe all year long.”
“On time and quickly found problem and repaired in same trip”
“Gary is a super friendly guy-knowledgeable and thorough. Takes the time to explain his work . 2 thumbs up!”
“Helpful and persistent in finding problem “
“Young man's name was not on invoice and I don't recall it. He is a credit to your company. Professional and polite. We will use your services/repair in the future. Sharron”