“Third year using Dana’s Heating and Cooling for our heat pump service and will continue. Service is prompt and thorough.”
“Zack was very professional and courteous explaining the offered systems. He listened to my concerns about longevity and service after the installation. We really appreciate the quick turnaround for installation as we have been without heat since the end of January and it’s the middle of February…. Thank you and looking forward to a seamless install.”
“Very efficient and nice customer service . The technician was very informative. I didn’t get the technicians name .. but he was very nice”
“Starting with the George providing us with AC/Heating options for our home. The no pressure sales made it easy for my Wife and I to decide which option we wanted. The install team was professional, explained all the steps and left the house clean even dealing with it snowing all day during the install.
I would recommend this team to everyone.”
“Very friendly and on time for the work. Took great care in protecting the carpet and floor. Very satisfied with the work that Rick performed. Look forward to having him perform future maintenance.”
“Haven’t experienced any better. Always excellent.”
“Daniel was on time, worked hard, and was very polite and professional. He is a very good independent worker.
Thank you!”
“Thank you for coming out so quickly when we had no heat. Rick did a thorough job and was very professionall”
“Scooter is our maintenance guy. He is ill. I spoke to Carl last evening to verify our mid day time. After 10. He told me Jerry would be coming after 10. Very nice conversation.
At 8 this morning Daniel knocked on the door. He insists he was told to make me the 8:00. If I didn’t want him to work at 8:00 he would be happy to reschedule my day. He was nice and polite but …
I checked on him after 15-20 minutes. He said he cleaned the filters and it would be about 10 more minutes. I asked if he was sure – no one is done in 20 minutes. He said he would check everything and needed more time. Ok. He seemed to do his job and he cleaned up after himself.
I asked him why he pulled I to the drive when notes on my account said to back in. He said he saw all the notes after he parked.
He blames the office for his 8;00 time.
He is a very young guy.
You mostly do a great job for me since 1998.
Hope Scooter recovers soon.”