“Haven’t experienced any better. Always excellent.”
“Daniel was on time, worked hard, and was very polite and professional. He is a very good independent worker.
Thank you!”
“Thank you for coming out so quickly when we had no heat. Rick did a thorough job and was very professionall”
“Scooter is our maintenance guy. He is ill. I spoke to Carl last evening to verify our mid day time. After 10. He told me Jerry would be coming after 10. Very nice conversation.
At 8 this morning Daniel knocked on the door. He insists he was told to make me the 8:00. If I didn’t want him to work at 8:00 he would be happy to reschedule my day. He was nice and polite but …
I checked on him after 15-20 minutes. He said he cleaned the filters and it would be about 10 more minutes. I asked if he was sure – no one is done in 20 minutes. He said he would check everything and needed more time. Ok. He seemed to do his job and he cleaned up after himself.
I asked him why he pulled I to the drive when notes on my account said to back in. He said he saw all the notes after he parked.
He blames the office for his 8;00 time.
He is a very young guy.
You mostly do a great job for me since 1998.
Hope Scooter recovers soon.”
“Our electric furnace was working but seemed not very efficiently. Josh identified and resolved the issue. Great service!”
“Excellent service over many years. Including heater installation, yearly service, excellent support when issues happen -I.e. frozen exit line last winter, and most recent AC installation. Sorry I cannot recall specific names, but all technicians who have been here were knowledgeable and skilled, and customer service oriented. Thank you Danas Heating!”
“Jerry listens to what I was saying about the thermostat, and he gave me options and the pros and cons of them. Giving me the chances to make my decision. Once I made that decision. Jerry made some new settings in the thermostat, and all is good. Thanks, Jerry”
“Great job by Nick. Very professional and answered all of my questions.”
“Dana’s has been fantastic for us. They installed a complete new heat pump system 2 years ago, did a great job (including relocating the outdoor heat pump to a remote end of the home at my request), and continue to perform excellent annual checks and maintenance for us. Couldn’t be happier with their work!”