“I had a new heat pump installed in September, 2024. I have had a number of service calls since then trying to get it to run properly. This included a service call with a factory technician who determined that the compressor was defective and needed to be replaced. Shortly after the replacement was installed it started intermitently making a noise that I had not heard before. Elias was the technician that came out last week and quickly determined that when the compressor was replaced the refrigerant was overfilled by 3 pounds. He drained the refrigerant to the proper amount, double checked the entire heat pump and it is finally operating perfectly. Many thanks to Elias for doing a great job. Also, many thanks to Dana's for their quick response to each and every one of my calls for service.”
- Richard L.

“Thanks to everyone for the great customer service and to Greg B. for fixing my heat pump. Excellent service from the time I called until the repair was finished. I appreciate the great job everyone at your company does.”

- Sue B.

“Josh, performed our annual service today. I was very impressed with his professionalism and customer skills with only 3 yrs of experience at 21 yrs of age. As a business owner, I've hired many employees. Josh is a fine young man representing your firm. well. Please forward my comments to his parents. They should be very proud of their job raising this young man. I hope Josh returns on my next service call”

- Richard B.

“The servicing went well from start to finish. Daniel was courteous and professional. He worked on our 20 year old gas furnace and put no pressure on us to purchase a new one. We appreciated this, and Aldo the fact that today’s maintenance fee was exactly the same amount as it was last year and the year before! Amazing!”

- Holly S.

“Dana’s sells and installs high quality equipment.
That said, the installation is even more important than what equipment you choose.
The installers of our system worked as a team to ensure an excellent installation.
There are no little things with Dana’s. Every detail, large or small, appears to be given the same attention.
Time will tell but we are off to a very good start with this company.”

- D and L Y.
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