Rick S
36 Reviews
“Very friendly and on time for the work. Took great care in protecting the carpet and floor. Very satisfied with the work that Rick performed. Look forward to having him perform future maintenance.”
“Thank you for coming out so quickly when we had no heat. Rick did a thorough job and was very professionall”
“Although it was a minor issue I am surprised that no one had ever mentioned that this thing required water during cold weather months.”
“Rick has been performing the annual maintenance of our heat pump for many years. During this period his service has been outstanding. Consequently, we always request that he be the technician that is assigned to our job.
He calls to let us know when he’s coming,
arrives on time, quietly performs the necessary checks of our system, and informs us of the status of our unit before billing us and leaving.”
“Rick was competent and did his job efficiently. He spent time with me answering questions and providing information. Thanks, Rick. We appreciate you”
“Rick was great, never gave up until he found the issue and repaired it. we appreciate the great service. Thank you!”
“I called and they showed up the next afternoon and fixed the problem.”
“Outstanding service. Rick was very good at explaining the issues with our furnace. He also took time to ensure we understood other options for our older system. Super impressed with Ricks professionalism.”
“Rick has maintained our heat pump in top notch condition for years.”
“Rick S. was very patient in explaining how to set the temperatures on the thermostat”
“Rick did a great job of maintaining my furnace and informing me of its condition. He clearly knows and does his job well.”
“Timely, professional, efficient and knowledgeable. Very satisfied.”
“Rick was such a pleasant person and did a thorough job to determine what was causing my circuit breaker to trip. He also took the time to tell me different program choices I can make for my thermostat to make things run more easier for me.”
“Dana’s has been fabulous ever since I installed my new furnace 5 yrs ago. And Rick has been there a few times now 🙂 I’ve never had any problems getting help soon and they’re just great! Thanks you guys!”
“The heater would fire up and then shut off. Then start the process again. Rick determined that the gas level was too high therefore causing the system to overheat. It sounded like a blast furnace! After adjusting the level of the gas, it appears to be much better. This is after replacing the blower and mother board. I am happy Rick was able to come up with a solution to this problem that has been ongoing since the day it was installed! Thank you, Rick”
“Outstanding professional customer service!”
“Great service. Made it through the snow, but then my heater quit. They were able to get to me a week earlier then expected and got it fixed that day. Used Dana’s before & will use again.”
“Rick found our problem and will make the repairs when the parts are in. Your service is great”
“Rick was very knowledgeable and professional. His first thought was the fix/repair needed. Our family is warm and cozy again…thanks team Dana!”
“Rick quickly diagnosed the problem and came up with the solution. Excellent job by Rick and air conditioner works great again. Thank you.”
“Very professional, explains what he’s doing, informative, very efficient. Well done!”
“We had both our gas furnace and heat pump serviced by Dana's heating. Rick was on time and knew exactly what needed to be done. He answered all of our questions. We have had Dana's service our furnace and heat pump for years. Rick is a prime example of why we keep going back to them.”
“Rick, of Dana’s Heating was very professional, very nice and very helpful. I come in to this house not knowing about my heating system, and he took the time to show me what he was doing, why it’s important,and how to better understand it. He was courteous, and let me know he was on his way. He is very knowledgeable and answered all my questions. I feel a lot better about everything because of Rick. Thanks Dana’s, for having such a great standard of knowledge and service!”
“Experienced electrical surge to house that fried the furnace among other electrical devices. This happened at 10:30am (1/6/21) Puget Sound Electric responded and fixed external problem by 12:30pm. Assessing damage I noticed the furnace had no power at all. I called the office personnel who were very helpful and put the call out for a tech ASAP. Rick showed up at 2:10pm troubleshot and fixed problem by 3. Very proficient and professional. I’m very happy that we have heat. It was an expensive fix, but I get it. This stuff is not cheap. Thanks again.”
“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”
“Rick communicated as planned before arrival, once at the house Rick carried out his checks on the furnace found the fault quickly, repaired the fault then carried a number of additional checks to make sure all was well with the furnace.
I have been using Dana’s Heating for many years and will continue to do so.”
“Great, excellent work. Want him back next year for service.”
“Rick was very professional, he was on time and was very efficient. I would recommend Dana’s to everybody.”
“Thoroughly evaluated system to insure there were no physical issues and mostly just a hiccup in the sensors and computer. It is working great now.”
“Rick was very courteous and allowed me to learn about my gas furnace in my new house.”
“Very courteous and told me about replacing my AC unit because it is so old that it can’t be serviced properly.”
“Great communication, friendly and efficient service! Highly recommend.”