Carl P
36 Reviews
“I called having a problem with my heater. Carl answered the phone and was so helpful! He walked me through the entire process and was so amazing! I told my husband we are only using this company from now on! Highly highly recommend very happy. Thank you so so much.”
“Carl is professional as well as very friendly. My son and him used to play softball together. Knowing this we totally trust his recommendations.”
“Great job! Carl was very personable and communicated well. Glad to keep up the association with Dana’s from the previous owner. Thanks!”
“Always completely satisfied with your personnel and service.”
“Carl has been the one to complete the yearly maintenance on our furnace for quite a few years now. Extremely helpful, knowledgeable, and kind.”
“Very professional. Fourth year they have serviced my system. I am 100% satisfied with their service.”
“This was an annual inspection of my entire heat pump system. AC and heating and thermostat. Very comprehensive, and new filter added. Carl, the technician, was very efficient, tidy, and polite. He was here last year as well. My system checked out perfect!”
“Carl is very friendly, professional, quick and thorough!”
“Carl was pleasant, professional and a pleasure to interact with. This was an annual check, and he performed that efficiently. I also appreciate that he changed our air filter.”
“Carl is capable, personable, and efficient. No complaints.”
“Our gas furnace and central air conditioning are 12 years old and they have had yearly maintenance every year. Hopefully, regular inspection/maintenance will extend its lifespan. If not, it’s still one less concern. Carl who did this year’s maintenance is efficient, friendly, and knowledgeable. I appreciate that when I had a question he hadn’t been asked before, he called in and got me a definitive answer before he left. Very happy using Dana’s. Aloha.”
“Carl was great! Very friendly and efficient.”
“Carl was very helpful in explaining what he was doing and why. Professional and pleasant to deal with.”
“Good service, friendly servicemen. Dana’s has always done us well.”
“Detailed explanation of work performed during annual furnace maintenance. Technicians are always on-time and always very professional. The office staff is very easy to work with and keep you informed of your appointment.”
“I recommend Dana to everyone. You’re always on time and very pleasant and friendly.”
“Carl was very knowledgeable and professional. He arrived promptly and thoroughly answered all my questions. I appreciated his attention to detail and would highly recommend.”
“Very helpful and safety conscious to protecting the customer. Been happy with Dana’s work and service support for many years. Good company to deal with.”
“You guys are great. You have been servicing our system since we moved in over 4 years ago. Carl was wonderful. He was quick and very personable. He was happy to give loves to my dog and did his job well. Thank you for all you guys do!”
“Very prompt, personable, and professional. Carl was respectful of COVID by wearing a mask, gloves and shoe coverings—we appreciated that very much!”
“Friendly, knowledgeable technician. Courteous, offered explanations. Was compliant with covid precautions.”
“Carl was very polite and professional. Each question we asked was answered in a manner we could relate to as novices. He has a deep understanding and knowledge of our Heat pump/AC and went about his observations and testing like a true "Pro." We definitely want him back!”
“Carl explained everything he was doing & why he was doing it. He showed us the live video on his pad as he examined our furnace. Carl was very conscientious.”
“Always five-star service from Dana’s!!! Given my very specific Covid restrictions, Carl followed my specific instructions wonderfully. He was informed that I’m in a high-risk group for Covid and he graciously and politely followed my requests, even though I knew that Dana’s already uses these safety protocols. Carl also explained a few things very satisfactorily about my system that I questioned. Great customer service!!! I’ll keep recommending Dana’s in the future. You all are the very BEST!!!”
“Exceptional service. Friendly and efficient, on time and professional. I have used this company for over 10 years and would recommend them to everyone.”
“Carl was very friendly, respectful, and professional.
He was a delight to speak with. He took all COVID precautions.
I really liked the text with his name and picture so I knew who was coming out. Carl called when he was on his way.”
“Carl was informative and covered everything. Very satisfied with his service.”
“Always a good experience. Highly recommended. Been using Dana’s for over a decade and will definitely continue.”
“Carl was on time and was a pleasure to work with. He did a good job of servicing our heat pump.”
“We have used Dana’s since we purchased our home in 1999.
They serviced our old oil beast and helped us transition to a gas furnace, and tankless hot water heater. We appreciate being able to have a renewable yearly maintenance agreement. The office calls us yearly to remind us to set the appointment. The techs are knowledgable, thorough, and extremely respectful of our home.
Their follow-through is exemplary. Will recommend to anyone.”
“Carl is exceptional! Professional, knowledgeable and courteous. Thank you for your excellent service!”
“Carl renewed my understanding of what great customer service is all about. After finishing the annual furnace maintenance he did a courtesy check of the electric hot water tank & found it in need of replacement. Thanks, Carl for the extra effort & helping to avoid a major water disaster. With this kind of customer service we will continue as loyal Dana's customers.”