Testimonials Articles
“On time every time! Doyle was clean and very knowledgeable.”
Continue Reading“Gary was very friendly, professional and kind. He did the maintenance and also explained the thermostat to me. I was very pleased with his work.”
Continue Reading“Dave arrived within the time frame allotted, he answered any questions that I had, and perform the maintenance needed on the water heater. Very satisfied with the service”
Continue Reading“Great service. Professional techs. I would gladly use Dana’s again.”
Continue Reading“Very professional and efficient! Dana’s service is top notch!”
Continue Reading“Rick was such a pleasant person and did a thorough job to determine what was causing my circuit breaker to trip. He also took the time to tell me different program choices I can make for my thermostat to make things run more easier for me.”
Continue Reading“Hope this is the right Rick! Very professional, polite, and answered questions in detail.”
Continue Reading“Dave was thorough and thoughtful. Excellent customer service. Great representative for your company!”
Continue Reading“As always Dana’s Heating and Cooling does a top notch job. Their annual service maintenance is very detailed and they look out for any potential wear on the system.”
Continue Reading“Gary was great, did the maintenance work and liked my dogs!”
Continue Reading“Very polite, professional, and knowledgeable. Everything was explained well and my questions were answered. I would definitely recommend this company. I plan on using Dana’s Heating from now on!”
Continue Reading“Came on time, explained everything he was doing, was very polite and professional”
Continue Reading“Quickly diagnosed the problem and reset system.”
Continue Reading“Dave provided a great annual service for our HVAC system. He provided some helpful corrections to settings to make sure the system will keep running smoothly.”
Continue Reading“They did a great job for us. Thanks!”
Continue Reading“Cody was professional and friendly. This is the second time he has serviced our house and he always does a great job. Dana’s always provides great customer service and value for the price.”
Continue Reading“Friendly yet focused on his work”
Continue Reading“Justin did an outstanding job from beginning to end. Explained well for questions, great customer service. Thank you”
Continue Reading“Dana’s has been fabulous ever since I installed my new furnace 5 yrs ago. And Rick has been there a few times now 🙂 I’ve never had any problems getting help soon and they’re just great! Thanks you guys!”
Continue Reading“Dave was very friendly and did a great job.”
Continue Reading“The heater would fire up and then shut off. Then start the process again. Rick determined that the gas level was too high therefore causing the system to overheat. It sounded like a blast furnace! After adjusting the level of the gas, it appears to be much better. This is after replacing the blower and…
Continue Reading“Cody was pleasant and professional. He provided a quick tutorial on setting the thermostat that was very helpful.”
Continue Reading“I have to give a shout-out to Dana’s, I had an issue with one of our ODU’s down at my store, I called the company who I purchased it from less than 4 years ago, after a long wait for them to look up my info, they had the date I purchased the system but…
Continue Reading“Outstanding professional customer service!”
Continue Reading“He was very friendly and explained everything”
Continue Reading“Very efficient; personable. Helpful with gas furnace and gas water heater maintenance. Very pleased with Dana’s as usual!”
Continue Reading“Service technician arrived on time, evaluated my system, and took corrective action. He was professional, courteous, and friendly. I’d be happy to have him back for future problems.”
Continue Reading“Bob’s the best! Finds the problem right away and fixed it. I was expecting a big bill, but was pleasantly surprised on how reasonable it was. I will only call Dana’s.”
Continue Reading“Very professional and thorough.”
Continue Reading“Wonderful service. Very thorough and knowledgeable.”
Continue Reading“Joaquin and Clayton were very respectful to me and the property. They did an excellent job cleaning the vents and left everything in good order.”
Continue Reading“Work was complete, clean and professional.”
Continue Reading“Scooter did a great job serving our Mini-Split. The system looks and performs like new again. Thanks”
Continue Reading“Thank you so much for your wonderful service, I really appreciate your prompt and quick answer. Bobby was very helpful and above and beyond”
Continue Reading“Polite, courteous, respectful, personable, and efficient”
Continue Reading“Dustin, Dakota, and crew were outstanding! Showed up when scheduled, explained clearly, great workmanship, and cleaned up. We were very happy! Wished we could remember more of the names.”
Continue Reading“Daniel was very thorough,courteous and professional!”
Continue Reading“So we had all new heat pump installed six months ago and I thought there was a problem but a very nice James came out and explained to me how it worked and let me tell you I’m not one that likes to be wrong but I was oh so wrong and he was very…
Continue Reading“Mike has been to our house twice now. First time for a repair and last one for annual maintenance. Both times he was friendly and professional. Extremely thorough and honest. For our repair he found a loose connection and fixed it. Showed me where the problem was and how he was going to repair it.…
Continue Reading“The technicians did a great job on our furnace maintenance”
Continue Reading“Dana’s Heating and Cooling was recommended to us by my daughter Tonya Swann, and we have been so pleased. From the beginning repair call to find we needed a new system, each step from the different divisions, repair, sales, duct cleaning, all your employees have been so professional and top notch. Your office has called…
Continue Reading“Danas is always great to work with. Dave was our tech, he’s helped us in the past as well. Very knowledgeable and friendly. I highly recommend Dana’s heating and cooling!”
Continue Reading“The Guys did a great job once they arrived. Only an 1.5 hours late. The truck was not working well and shutting down about 4 times during this maintenance. I was a bit disappointed and they were frustrated stopping, going out to restart the vac system then getting back to work. Unless you have pets…
Continue Reading“Wow. We are extremely happy and beyond satisfied with your excellent service! Thorough, clean. Well explained. Efficiently prepared, and fun to watch your work. Every penny is worth an investment in gold, thanks to your incredible performance today. A great relief for those that went through Summer 2022 without a cooling system! You just extended…
Continue Reading“Mike performed a very detailed system inspection to verify the system was functioning properly.”
Continue Reading“Very professional.”
Continue Reading“The crew was very professional, courteous, knowledgeable, hard working and friendly.”
Continue Reading“Awesome! Joaquin and Clayton were professional, kind and thorough! Very pleased with their work.”
Continue Reading“Daniel was great. We’ve been using Dana’s for over 15 years and I realize things change – we used to get 2 service visits a year, went down to 1; they also used to be able to give us a closer time as to when the tech would be out but this time I called…
Continue Reading“Not sure if my technician was Mike or Mike H. So please correct my review record. Mike was very thorough and answered all of my questions In a clear way. When he left I felt that the system had been given a really good look which renewed my confidence in repairs and initial installation done…
Continue Reading“Folks seemed to know their jobs. All were courteous,pleasant. We assume they knew what to do, we did not have any means to dispute what was done. We have no complaints. Thank you”
Continue Reading“Showed up promptly, got right to work, and worked through the maintenance tasks quickly and efficiently. A very pleasant experience.”
Continue Reading“Today the Annual Service was preformed – The Tech. was very friendly, professional and very efficient. The service was thorough and neatly done. Thank you Dana’s Heating for providing comfort and keeping us safe all year long.”
Continue Reading“On time and quickly found problem and repaired in same trip”
Continue Reading“Gary is a super friendly guy-knowledgeable and thorough. Takes the time to explain his work . 2 thumbs up!”
Continue Reading“Helpful and persistent in finding problem😁”
Continue Reading“Young man's name was not on invoice and I don't recall it. He is a credit to your company. Professional and polite. We will use your services/repair in the future. Sharron”
Continue Reading“Good experience as always.”
Continue Reading“Dana’s service is always prompt, efficient, and gets the job done. Their techs know their stuff and are courteous and do a great job educating you without being pushy and trying to upswell. Scott was amazing and I’ll gladly have him and Dana’s out again for all my furnace and heat pump needs.”
Continue Reading“Cleaning done quickly and thoroughly. And they cleaned up after words.”
Continue Reading“Bobby was awesome,very efficient ,very professional.also explained things to us very well”
Continue Reading“Great service. Thanks”
Continue Reading“Kind, helpful answering questions..”
Continue Reading“Excellent knowledge about our system. Answered all of our questions. Great job! Thank you”
Continue Reading“Reliable, responsive, careful, knowledgeable.”
Continue Reading“Bobby was professional, thorough, and very helpful. Great experience and I will be using Dana’s again based off this service.”
Continue Reading“Helpful, friendly, informative. Put on shoe covers and tarps on floor to prevent dirt etc on our carpet. Still working and ask’s questions if they don’t know or other way they will call office.”
Continue Reading“Gary was friendly and thorough. He also serviced the hot water heater and suggested we continue that every other year. Thanks Gary!”
Continue Reading“Carl is professional as well as very friendly. My son and him used to play softball together. Knowing this we totally trust his recommendations.”
Continue Reading“Was within timeframe given. Did thorough inspection. Did not rush.”
Continue Reading“Great job! Carl was very personable and communicated well. Glad to keep up the association with Dana’s from the previous owner. Thanks!”
Continue Reading“Scott was friendly, helpful and got the job done!”
Continue Reading“Was promoted and completed maintenance in a timely manner.”
Continue Reading“Will was very efficient with the regular maintenance He also troubleshooted our dust problem recommending duct cleaning. He called and secured an appointment for that service before leaving”
Continue Reading“Lucas really cared about finding the cause of the problem, not just ordering new parts He was knowledgeable and professional in his interactions with me…a wonderful experience with this representative of your company.”
Continue Reading“Cody and Joaquin were wondering. They were professional and provided great customer service. They answered all of our questions and we felt very comfortable with the service they were providing. We felt it was well worth the money we spent. Dana’s has great employees. Keep up the great work.”
Continue Reading“Doyle was very professional and thorough”
Continue Reading“A Sunday repair. He was professional and through. Kept me informed. I was very happy with his work.”
Continue Reading“Our system service appt was quick and thorough. Technician was courteous and answered all our questions during the process. This is the 2nd house we’ve used Dana Heating for updating and maintaining our heating/cooling needs and glad we chose them.”
Continue Reading“Will was very courteous, thorough, and explained things well. He really took the time to look into the different parts of our system and find a solution. There was no pressure and great communication. Every step of the appointment was great actually – the people who answer the phones are Friendly and efficient, scheduling and…
Continue Reading“Always completely satisfied with your personnel and service.”
Continue Reading“Wow, very impressed with the tech that came out. Young but very professional and troubled shoot the problem quickly. Been a customer of Dana’s for many years. Glad to see he has some good help.”
Continue Reading“Justin was great! He communicated very well with each step of the repair and gave me options to choose from. Very satisfied with Dana’s!”
Continue Reading“Before I had switched to Emergency Heat, I had taken a video of how my heat pump couldn’t seem to stop cycling off and on. I showed it to the technician, Will, and added further verbal descriptions. Will was a good listener, methodical, and best of all, he diagnosed the heat pump’s malfunction. I appreciated…
Continue Reading“The best experience ever, the 2 guys were friendly, explained everything they were doing, we highly recommend Dana’s to anyone who needs good work done! Thanks again!”
Continue Reading“Bobby was informative and helpful. I appreciated his assistance. Thank you.”
Continue Reading“Carl has been the one to complete the yearly maintenance on our furnace for quite a few years now. Extremely helpful, knowledgeable, and kind.”
Continue Reading“Excellent service! Very professional and helpful!”
Continue Reading“Arrived on time. Explained what he found clearly. Very pleasant. Will recommend Dana”
Continue Reading“The technician, Dave, was very friendly and knowledgeable. I really appreciated having someone I could trust for my repair. He definitely gives Dana Heating a very very good rating. I was totally satisfied with both Dave and Dana’s heating and glad that I called Dana’s. I am looking forward to meeting the sales person who…
Continue Reading“The crew called ahead of time let me know that they were on their way they were very professional when they arrived got right to work did a great job of cleaning the ducts cleaned up after themselves and very reasonable”
Continue Reading“On time, very informative, willing to answer questions, plenty of feedback and suggestions.”
Continue Reading“I loved having Dave in my home to repair my furnace. He was quick and efficient while still being very friendly. The house is toasty warm now, and we are set up for regular maintenance for next year.”
Continue Reading“Roger was very nice and took time to explain everything and go over the paperwork.”
Continue Reading“Roger called and asked it was ok to come early. He showed up and was very professional, he asked questions, I asked questions, took pictures, some measurements, did a walk around the home, did an energy assessment , talked about what AC and furnace units would be required. Wrote out and explained the estimate on…
Continue Reading“Dave’s visit was most appreciated and, despite the bad seasonal timing, confirmed our suspected need for furnace replacement. He made an adjustment on our thermostat which should have allowed our heat pump to run at a lower outside temperature…that hasn’t proved to be helpful. Nonetheless, we appreciate the service.”
Continue Reading“Justin did a great job! He’s very thorough and knowledgeable. Thank you! I will definitely be calling Dana’s again.”
Continue Reading“Outstanding Service. Bobby did an excellent job in fixing our heater. We have heat now. Thank you very much. I’ll recommend it to others.”
Continue Reading“You have two Mikes, so I hope I have the right Mike. He was knowledgeable, efficient, and thorough! Very thankful for him!”
Continue Reading“Justin did a great job, he quickly addressed an issue I wasn’t aware of and efficiently and professionally completed the maintenance. 5 stars!”
Continue Reading“Justin showed up exactly as he said he would on time. He was polite, courteous and professional. He troubleshoot the systems thoroughly finding a fuse out in the furnace in the crawl space. He used shoe covers to come and go in the house He fixed the HVAC and educated my wife and I how…
Continue Reading“Great service. Made it through the snow, but then my heater quit. They were able to get to me a week earlier then expected and got it fixed that day. Used Dana’s before & will use again.”
Continue Reading“As usual, the service from Dana’s was great. The service rep (Bobby) was very polite and friendly and immediately identified the problem (my guess was way off). His work was fast and he left us with a good explanation of what was done and what we should beware of. I heartily recommend Dana’s for everything…
Continue Reading“Daniel was amazing! He is very well versed in his field!”
Continue Reading“I believe the worker was Mike. He did a great job!”
Continue Reading“Carl was good and friendly.”
Continue Reading“Very Knowledgeable!”
Continue Reading“Technicians identified the part that was leaking immediately and performed all necessary checks after repair to ensure there were no other leaks present. They also answered all of my questions to my satisfaction. Thank you for a job well done.”
Continue Reading“Chad’s visit was exceptional in many ways–level of knowledge was apparent about all aspects of systems’ design, recommendations for short and long term enhancements as well as apparent design failures. Believable, honest and reflected our 15+ year experience with performance from excellent to poor. Gave me the immediate confidence to change maintenance providers after a…
Continue Reading“Your Team did a awesome job. Completed project a day a head of time. Completed everything as promised. Thank you Dale”
Continue Reading“Very professional. Fourth year they have serviced my system. I am 100% satisfied with their service.”
Continue Reading“Rick found our problem and will make the repairs when the parts are in. Your service is great”
Continue Reading“David is friendly and a very good listener who took the time to thoroughly explain the issues that concerned us.”
Continue Reading“Service man was well prepared and informed about our HVAC system, and courteously answered my questions. He did a complete checkup of our system.”
Continue Reading“Rick was very knowledgeable and professional. His first thought was the fix/repair needed. Our family is warm and cozy again…thanks team Dana!”
Continue Reading“This was an annual inspection of my entire heat pump system. AC and heating and thermostat. Very comprehensive, and new filter added. Carl, the technician, was very efficient, tidy, and polite. He was here last year as well. My system checked out perfect!”
Continue Reading“Brianna always offers top quality support.”
Continue Reading“Lucas was very helpful during a phone conversation.”
Continue Reading“Very pleased with our experience getting our air ducts cleaned and we will definitely use Dana’s Heating & Cooling again.”
Continue Reading“Bobby was thorough on checking out the issue I had. He helped explain the process of the heat pump to m, as he worked to figure out the issue. Unfortunately for me, the issue is I have to get a new heat pump pretty soon. But Bobby put me more at ease, by helping me…
Continue Reading“Awesome job. Nice talking with him”
Continue Reading“Very professional. Explained options in an understandable manner.”
Continue Reading“Dana’s is simply a great company to do business with. From installation to performing maintenance they are always professional in their conduct. I’ve always received a call back on the same day in addressing my concerns and they even text reminders of maintenances coming due. What I really like about them is that they do…
Continue Reading“Daniel was very personable, polite, efficient and competent. He let me know when he was on his way and showed up promptly.”
Continue Reading“Dave was fantastic!!”
Continue Reading“Professional Service for sure!”
Continue Reading“Lucas did an exceptional job troubleshooting the problem with our furnace and resolving the issue. He was professional, thorough, and courteous. We appreciated how patiently he listened to our questions and explained the solution. He called ahead to let us know he was coming, arrived on time, and worked quickly and efficiently. We were very…
Continue Reading“I would like to commend Cody and Joaquin on their work ethic. They performed their jobs with professionalism and knowledge about what they were doing. Not only that, they were kind, polite and pleasant. I felt very comfortable having them in our home. I commend Dana’s for hiring such wonderful young men. Thank you. Karin…
Continue Reading“Justin is an exemplary representative of Dana’s Heating and Cooling. We admire him for his professionalism and customer service. He arrived promptly as notified and had an excellent understanding of our equipment. Dana, you can be proud of Justin’s work and customer relations. We feel confident that our equipment has been correctly serviced. Thank you…
Continue Reading“Carl is very friendly, professional, quick and thorough!”
Continue Reading“Mike found a loose wire in our thermostat and fixed it quickly. Everything works great!”
Continue Reading“As usual, we had a great experience with technicians from Dana's Heating (in this case Mike). Professional, highly competent, explained things well. Thanks all.”
Continue Reading“Gary is great and I appreciate having the same technician.”
Continue Reading“Bobby was prompt, professional and courteous.”
Continue Reading“Rick quickly diagnosed the problem and came up with the solution. Excellent job by Rick and air conditioner works great again. Thank you.”
Continue Reading“Gary texted and called me to give me a heads up that he is coming. He is a professional and courteous. He explained what he did and answered all my questions. Thanks, Gary😊”
Continue Reading“Gary has entertaining fish stories and was still able to get my furnace’s PM visit executed in a timely fashion. Can you ask for more?”
Continue Reading“Serviceman courteous and good listener. Did maintenance work quickly and efficiently. Very satisfied.”
Continue Reading“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”
Continue Reading“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”
Continue Reading“Justin did his job very professionally and completely. I appreciate the advice he gave me.”
Continue Reading“Great job by Justin. Very polite and thorough. Took the time to walk me through the system and explain all elements to me. Clean and courteous. Represents your company well. Send him next time! Thanks, Jim B.”
Continue Reading“Justin was a great tech and very friendly.”
Continue Reading“Bobby should get a raise and a promotion! Arrived on time, cordial, clean, positive, knowledgeable. Bobby quickly found my problems (there were two). The diagnostic cost for this was the best I could find ($109). He clearly explained what failed and why it failed and how to fix it. He also made a really great…
Continue Reading“Gary was on time and very efficient. He had the necessary parts with him and quickly made required repairs. Very pleasant.”
Continue Reading“Carl was pleasant, professional and a pleasure to interact with. This was an annual check, and he performed that efficiently. I also appreciate that he changed our air filter.”
Continue Reading“My dad and I scheduled a duct cleaning service for his multilevel house as well as my manufactured home – Jeremy and Ryan were the techs who carried out our service! Prompt, kind and informative to say the least. They worked cautiously around our anxious dogs and cats. Ryan and Jeremy also gave us a…
Continue Reading“Gary has serviced our furnace several times now. He is proficient at explaining what service he has performed and is friendly and on time”
Continue Reading“I am very pleased with the estimate and installation of my American Standard heat pump. Everyone involved was friendly, fast and efficient. I look forward to many years of great service. Thank you all. Dave”
Continue Reading“We were thrilled with Brian’s work and customer service. He worked on our heat pump on the hottest day in history so we could stay cool. We’re grateful and telling everyone about Dana’s. Thanks!”
Continue Reading“Brian O did a fantastic job in diagnosing the problem & making the repairs to our heat pump. His expertise is appreciated. Thank you Brian.”
Continue Reading“Dave, the technition, was very knowledgeable and thoroughly performed trouble shooting until the problem with the unit was confirmed. He patiently explained applicable details and outlined a plan of repair. We feel very comfortable dealing with Dave & the Dana organization”
Continue Reading“Brian was very thorough and diagnosed the problem with ease. Recalibrated the thermostat and now it works great”
Continue Reading“Very professional, explains what he’s doing, informative, very efficient. Well done!”
Continue Reading“Wonderful job. Very efficient and speedy.”
Continue Reading“I do not know why anyone would use anyone else but Dana’s. Every time we needed something installed IE: A/ C or a heat pump they did an outstanding job and very polite and took the time to tell us what they were going to do. All the way from the salesman (David) to the…
Continue Reading“Professional, courteous, and efficient. You guys are the best! Keep up the great work!”
Continue Reading“Rick called early to alert us he would be here in 1/2 to 3/4 hour. He arrived, got busy and found a potential problem, explained our options and replaced the item. He was professional and spent time to answer our questions. We were pleased with his visit.”
Continue Reading“Timely, efficient, personable. Brian has serviced my home now for both heater and air conditioning and the quality as well as professionalism are top notch. Very happy with this company.”
Continue Reading“We had both our gas furnace and heat pump serviced by Dana's heating. Rick was on time and knew exactly what needed to be done. He answered all of our questions. We have had Dana's service our furnace and heat pump for years. Rick is a prime example of why we keep going back to…
Continue Reading“Both furnace and hot water heater replaced in one day. The team of Dylan, Zach and Zackary work well as a team – always polite and courteous to us and themselves! Neat appearing installation – and all functioning well thus far.”
Continue Reading“Dave was very knowledgable of the entire system and answered all of my questions, checked all of the systems. Thank you”
Continue Reading“Very professional and knowledgeable”
Continue Reading“Quick, courteous, very knowledgeable. When he comes out to do annual maintenance I am confident my furnace will run smooth and efficient all year.”
Continue Reading“Quick, courteous, very knowledgeable. When he shows up every year I know my furnace will run smoothly and without issue!”
Continue Reading“Brian was great. We always use Dana’s Heating and Cooling.”
Continue Reading“Rick, of Dana’s Heating was very professional, very nice and very helpful. I come in to this house not knowing about my heating system, and he took the time to show me what he was doing, why it’s important,and how to better understand it. He was courteous, and let me know he was on his…
Continue Reading“The air quality in the house is better! Thank you.”
Continue Reading“Your maintenance guy was very knowledgeable, friendly, and courteous.”
Continue Reading“Always great service. Brian has been here a few times for maintenance and is always courteous and knowledgeable if I have questions. Thank you!!”
Continue Reading“Knowledgeable, friendly, informative!”
Continue Reading“Carl is capable, personable, and efficient. No complaints.”
Continue Reading“Overall great experience. From scheduling to the work done by Brian. We received a friendly reminder of the appointment the day before and a 15 minute heads up before arriving. I would recommend!”
Continue Reading“Bob made a thorough check for the problem. He called, was on time, & very professional.”
Continue Reading“Super impressed by Gary. I appreciated the photo text before he arrived so I knew who to expect. He was fast and professional and the one part he didn’t have on him today, gets installed tomorrow, so I’m thrilled.”
Continue Reading“Awesome service, Gary listened to what we had to say. He was cordial, pleasant, even socialized with the one cat who dared to venture out and greet him. Glad to have installed a gas furnace and water heater with Dana. You guys rock 🤗🤗🤗🤗”
Continue Reading“Justin did everything right. He called ahead with his ETA. Arrived on time (neatly dressed) and explained what he would be doing. I asked that he check on the exposed refrigeration piping insulation, which he did. He was courteous throughout and finished promptly.”
Continue Reading“Professional, friendly, honest, knowledgeable, & efficient”
Continue Reading“Scott was quick and professional. He informed us of what was wrong and what we are looking at. Then made an appointment for someone to come out to get the job done.”
Continue Reading“Scott is very kind and professional. He performed the annual service for our gas furnace and installed an air purifier. The air purifier wasn’t on the schedule, but when we discussed the possibility of purchasing one, Scott offered to install it today which was great! We really appreciate Scott’s great work!”
Continue Reading“Our gas furnace and central air conditioning are 12 years old and they have had yearly maintenance every year. Hopefully, regular inspection/maintenance will extend its lifespan. If not, it’s still one less concern. Carl who did this year’s maintenance is efficient, friendly, and knowledgeable. I appreciate that when I had a question he hadn’t been…
Continue Reading“Carl was great! Very friendly and efficient.”
Continue Reading“Very thorough.”
Continue Reading“Always professional, courteous, and gets the job done.”
Continue Reading“I was concerned because my electric bill had tripled and Scott assured me that there was not a problem with the furnace fan.”
Continue Reading“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”
Continue Reading“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”
Continue Reading“Mike was spot on with our yearly maintenance. I highly recommend him and Dana’s Heating and Cooling.”
Continue Reading“Justin was just great! He was friendly, informative and helpful.”
Continue Reading“Carl was very helpful in explaining what he was doing and why. Professional and pleasant to deal with.”
Continue Reading“Expert and honest repairman. I am extremely happy with them.”
Continue Reading“Friendly and helpful. Explained everything carefully.”
Continue Reading“Was timely and prompt. Quite professional.”
Continue Reading“Quick to send tech when needed. Pleasant & professional service. Highly recommend Dana’s heating and cooling.”
Continue Reading“We were very happy with the service and professionalism Samantha and Ryan showed us. Efficient, careful and kind..”
Continue Reading“On time, polite, efficient, helpful. Good job.”
Continue Reading“Good service, friendly servicemen. Dana’s has always done us well.”
Continue Reading“Wonderful work from Dave! He knew just what the issue was and fixed it QUICKLY!”
Continue Reading“Our American Standard 1050 controller (thermostat) failed. Mike G. came out that day and replaced it. Then he programmed it and ran it through all the tests to make sure it was working properly. Great job Mike! Dana's has always been prompt whenever we have had a problem. We have them do an annual service…
Continue Reading“Justin was friendly, thorough, and very professional. It was a pleasure having him service our furnace.”
Continue Reading“The technician was on time, came masked and with shoe protection. Explained what he was doing, both on the furnace unit and thermostat. Replaced the filter (which can’t be accessed without a ladder).”
Continue Reading“Absolutely great technicians. Re-routed my lines to the heat pump and it looks professional-a wonderful change. They were really nice as well!”
Continue Reading“Great service, quick and thorough.”
Continue Reading“My blower quit working and I had no heat. I called it in on a Saturday and a repair person was sent right out and found the problem and got the part ordered, and by Tuesday had the heat back in the house. Everyone was really nice and understood the no heat and cold weather…
Continue Reading“Informative and personable!!”
Continue Reading“Justin was very helpful answered all our questions. Very friendly and helpful. Thanks.”
Continue Reading“Dana’s is terrific. I’ve used them for routine annual maintenance as well as with an emergency outage. Responsive, capable, professional and affordable. You will always know when they show, what needs doing, what was done and what it will cost.”
Continue Reading“Answered all my questions. They went out of their way to provide great service!”
Continue Reading“Prompt, experienced service without pushing extras or brands. Would recommend/use services in the future.”
Continue Reading“Detailed explanation of work performed during annual furnace maintenance. Technicians are always on-time and always very professional. The office staff is very easy to work with and keep you informed of your appointment.”
Continue Reading“Great customer service and efficient.”
Continue Reading“Roger came out quickly & at the expected time. His proposal was a fair cost for the required equipment and removal of the fire damaged equipment. He coordinated the soonest removal and a later reinstallation as needed by the restoration team (post-fire in the garage). His installation team did quick work and left the work…
Continue Reading“We are very pleased with the installation of our new heating and cooling system. Jose, Jeremy and Mike were very personable and professional. They worked well together, answered all my questions and made the experience very pleasant. I would highly recommend Dana’s to my friends and family!”
Continue Reading“I recommend Dana to everyone. You’re always on time and very pleasant and friendly.”
Continue Reading“Very satisfied with the service as always- been using them for over 30 years.”
Continue Reading“Gary has been to my house twice for repairs on my oil furnace, each time his visit was outstanding. Gary is very knowledgeable. We appreciate it.”
Continue Reading“Carl was very knowledgeable and professional. He arrived promptly and thoroughly answered all my questions. I appreciated his attention to detail and would highly recommend.”
Continue Reading“Called ahead, arrived explained what he would be doing, great customer service.”
Continue Reading“Dave performed semiannual maintenance checks of a new heat pump installation. He also answered several questions which helped me understand the system better. He knew to use non-technical terms to get through to me. I appreciate his knowledge, apparent skills, and time.”
Continue Reading“After many ignition switch replacements, Brian finally analyzed the problem correctly as a mismatch between the circuit board and the ignition switch. So, we are going to see if that fixes the problem. However, it took literally outside the box imaginative and engineering understanding to solve this chronic problem.”
Continue Reading“An emergency call had to be made by Dana’s. Unfortunately, they needed tech support which was only available by day—and it was a holiday weekend. Parts needed from the factory, but installation was successful.”
Continue Reading“Gary was great! He talked me through everything, and even shared ideas about our ongoing projects around the house.”
Continue Reading“Brian was timely, informative, and got the job done quick! Thanks for getting me back up and running!”
Continue Reading“Between the young lady, I initially talked to and the professional, Chad, we had the best experience one could hope for. Thank you and God bless.”
Continue Reading“Our thermostat broke in early January a few hours before our daughter and baby were coming to spend two nights. Dana’s got Dave to the house within 2 hrs! Replaced the thermostat under warranty. Dave was professional, efficient and personable. We’ve been loyal customers for several years and this recent experience confirms our trust in…
Continue Reading“Brian knew how to diagnose and identify my Navien WH problem. I will call him back if we need his services in the future.”
Continue Reading“Experienced electrical surge to house that fried the furnace among other electrical devices. This happened at 10:30am (1/6/21) Puget Sound Electric responded and fixed external problem by 12:30pm. Assessing damage I noticed the furnace had no power at all. I called the office personnel who were very helpful and put the call out for a…
Continue Reading“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”
Continue Reading“Gary was great. He texted ahead to introduce himself, arrived just when he said he would. He was efficient and explained everything that was done.”
Continue Reading“Great service and great guy.”
Continue Reading“Professional, quick service! My furnace stopped working correctly over the holiday weekend. Dana’s had Mike out to service it Monday. He was knowledgeable and efficient and had everything back to 100% in no time. Thank you!”
Continue Reading“Gary called so we could be prepared, and was very on-time. He answered all my questions, had some valuable advice, and very professional. Our furnace is good to go for another year..much appreciated!”
Continue Reading“Found the problem with our heat pump needs repair or replaced Dave was very knowledgeable and great at sharing options and possible costs. Great guy 👍”
Continue Reading“Very helpful and safety conscious to protecting the customer. Been happy with Dana’s work and service support for many years. Good company to deal with.”
Continue Reading“Excellent service as always!”
Continue Reading“Gary worked like a dog, knew his stuff, was very informative and up front about the whole process. I felt like I got more than my money’s worth, and felt great about the condition of my furnace when he was done. He is a great representative for Dana’s.”
Continue Reading“Dave was able to assess the problem with the defrost panel and get the heat pump up and running. He has ordered the needed part and let me know when to expect him back to finish the repair. Very nice and answered all my questions.”
Continue Reading“I found Gary to be extremely knowledgeable, professional and friendly. He answered all my questions to my satisfaction. I would definitely recommend Dana’s Heating to all my friends. Thank you, Gary…”
Continue Reading“You guys are great. You have been servicing our system since we moved in over 4 years ago. Carl was wonderful. He was quick and very personable. He was happy to give loves to my dog and did his job well. Thank you for all you guys do!”
Continue Reading“Very good communication before and after the appointment”
Continue Reading“Scott is knowledgeable, skilled, courteous and professional. Thank you for his services.”
Continue Reading“Dave spent hours researching the new part for my furnace, to find the correct settings. Thank you, Dave, for your determination and persistence!”
Continue Reading“A major part broke in my furnace on Monday of Christmas Week 2020! Replacing it meant ordering and installing the new part before Christmas Day. Santa’s elves Scott (tech) and Amy (office) made it happen! I’m so grateful for a warm house on Christmas Eve! Thank you!! Merry Christmas and Best Wishes for a super…
Continue Reading“Mike is a fantastic employee. He is very knowledgeable and conscientious with his work. He came to my house at the end of a long day for him and set out to troubleshoot a complex problem and insure and long term fix.”
Continue Reading“Brian was friendly and called before arriving. He was great with my pets and was done with everything in about and hour and a half. Also wore his mask which I know most appreciate! Thank you Brian!”
Continue Reading“Very prompt, personable, and professional. Carl was respectful of COVID by wearing a mask, gloves and shoe coverings—we appreciated that very much!”
Continue Reading“Dave was efficient and helpful. Thx!”
Continue Reading“New installation. Quick, efficient, informative, considerate, and it was done beautifully! My new heat pump is beautiful! It cost what I was told it would cost and the team was reliable and right on time!”
Continue Reading“Words to describe Dana’s Heating tech “Bobby” are Professional, courteous, knowledgeable and friendly. Great experience, learned of their maintenance program, signing up and feel blessed to have them in our community.”
Continue Reading“Professional and prompt”
Continue Reading“Bobby did a great job. Fast and efficient. He explained everything he was doing and answered all of my questions. We will continue to use your company for all our heating needs. Thank you.”
Continue Reading“Great! Mike was on time, knowledgeable and wore a mask the whole time!”
Continue Reading“Dave was a true professional. Kept me informed and stopped by after tanks were full”
Continue Reading“Rick communicated as planned before arrival, once at the house Rick carried out his checks on the furnace found the fault quickly, repaired the fault then carried a number of additional checks to make sure all was well with the furnace. I have been using Dana’s Heating for many years and will continue to do…
Continue Reading“On time, professional, and friendly. Would definitely recommend Dana’s. I was informed of their yearly maintenance program, and promptly signed up. Appreciated being notified by text that my technician was on his way—as well as who would be coming out.”
Continue Reading“We had no heat coming through our vents – just cool air. I called late in the afternoon and Dan arrived the next morning. He was very nice and professional and rewired the furnace so we could at least get 50% of our heat. He ordered the parts we need and said they would be…
Continue Reading“Great service”
Continue Reading“Gary was friendly and helpful. He replaced parts and cleaned the filters. Our furnace runs much quieter and better than it has in a long time.”
Continue Reading“Prompt, friendly and professional.”
Continue Reading“Friendly, knowledgeable technician. Courteous, offered explanations. Was compliant with covid precautions.”
Continue Reading“Scott is really a pleasant guy, very efficient and knowledgeable!”
Continue Reading“Scott was friendly, polite and very informative with obvious knowledge of repair, replacement and parts. He was a joy to have in my home. I will be requesting him as my technician in the future. Scott is a asset for Dana’s to have on board!”
Continue Reading“Gary was very knowledgeable, efficient and thorough.”
Continue Reading“Brian was great”
Continue Reading“Carl was very polite and professional. Each question we asked was answered in a manner we could relate to as novices. He has a deep understanding and knowledge of our Heat pump/AC and went about his observations and testing like a true "Pro." We definitely want him back!”
Continue Reading“Carl explained everything he was doing & why he was doing it. He showed us the live video on his pad as he examined our furnace. Carl was very conscientious.”
Continue Reading“Excellent service by a very knowledgeable expert technician. Thanks!”
Continue Reading“Arrived on-time. Dave was knowledgable, friendly and explained what needed to be done.”
Continue Reading“Good service and caring attitude.”
Continue Reading“Bobby and his partner were very thorough, very polite, a pleased customer. Would recommend this company. Top-notch.”
Continue Reading“Always five-star service from Dana’s!!! Given my very specific Covid restrictions, Carl followed my specific instructions wonderfully. He was informed that I’m in a high-risk group for Covid and he graciously and politely followed my requests, even though I knew that Dana’s already uses these safety protocols. Carl also explained a few things very satisfactorily…
Continue Reading“The heater installation went ok overall and we are satisfied with the furnace. We were initially told that the whole job, which includes a water heater replacement, would be complete in 3 days. We are now waiting to hear when you will be back to complete the rest of the job. Thank you for the…
Continue Reading“My son Daniel was present when the job was performed. Brian was working thoroughly and he made sure that our heater is working properly before he left. Our heater is working a lot better now. My son and I are satisfied and happy. Thank you, Brian.”
Continue Reading“Exceptional service. Friendly and efficient, on time and professional. I have used this company for over 10 years and would recommend them to everyone.”
Continue Reading“He is a fine service provider and Dana ambassador. Very pleased with service”
Continue Reading“Very friendly and efficient. Found some issues that made repairs expensive. Waiting to see what the cost of replacing the system will be.”
Continue Reading“Thank you so much for the awesome service and recommendations The level of professionalism Mike had was top notch! I highly recommend Dana’s for any heating service!”
Continue Reading“Dave was on time, quick and friendly! Great experience!”
Continue Reading“Gary was friendly, polite, and professional and did a very good job of annual maintenance and inspection of our furnace and ventilation system. Thanks for working us into your busy schedule – greatly appreciated.”
Continue Reading“Immediate, knowledgeable, professional service provided by Brian today. From our first call, our needs were met. We received texts announcing ETA and introducing our service technician. The whole process was very reassuring to us.”
Continue Reading“Our water heater went out this morning just before the holiday. We called Dana’s and were able to get someone out here the same day. Bob, our technician, was able to successfully diagnose the problem and take care of the issue. Thank You for the great service and expertise.”
Continue Reading“Carl was very friendly, respectful, and professional. He was a delight to speak with. He took all COVID precautions. I really liked the text with his name and picture so I knew who was coming out. Carl called when he was on his way.”
Continue Reading“After only one phone call, Chad, our original comfort guy helped arrange a quick service call. Just a couple of hours later, Bobby arrived coming from a good ways away. He was courteous and professional at around 730pm (as we have come to expect from all Dana’s employees :)). A few minutes in and he…
Continue Reading“We have always loved Dana’s Heating. They are friendly and knowledgeable and have always done good work for us.”
Continue Reading“Dave provided excellent service when he fixed my furnace. He figured out it was a simple blown fuse and fixed it right away. It’s great to have heat again!”
Continue Reading“Carl was informative and covered everything. Very satisfied with his service.”
Continue Reading“Dave was very friendly and quick to discover what was going on with my furnace! Gave me multiple options on how to solve it.”
Continue Reading“On time, texted me prior to arrival so I could direct them to correct parking, worked efficiently, and placed outside unit where I wanted. Someone suddenly remembered who was paying the bill. The unit works perfectly and was a professional installation despite a small error made on the “plan”. A little caulk and paint and…
Continue Reading“Quick diagnostic and plan. Very professional.”
Continue Reading“Prompt, thorough, polite. Thanks.”
Continue Reading“Always a good experience. Highly recommended. Been using Dana’s for over a decade and will definitely continue.”
Continue Reading“I would recommend Dana’s for any heating and cooling needs. Very professional, knowledgeable, and friendly helpful technicians and office staff.”
Continue Reading“Had a problem with my gas furnace at 6 pm on Saturday night. I called Dana’s after hour services and they were able to dispatch Dave to my home following a call he was currently on. Dave was in our driveway and began diagnosing our problem by 8 pm. In no time Dave had identified…
Continue Reading“Dave did a great job explaining the problem and making the required repair. We couldn’t have asked for more!”
Continue Reading“Very polite and respectful. Worked through the day in less than great weather”
Continue Reading“We thought our heat pump was making funny sounds, so we called to have a tech visit. It turned out to be normal working sounds. Brian was very nice in explaining what we had heard was normal and recreated the sound. Thank you for easing our worries.”
Continue Reading“Great service, timely and great to talk with. Answered all questions when we asked!”
Continue Reading“Brian did an excellent job and was very friendly & explained the issue very well. He was able to fix it right on the spot no disruptions to anybody in the house and even the dog like him. Didn’t try to push to sell us on anything. I would recommend Dana’s Heating and Brian anytime.”
Continue Reading“Excellent service. A gentleman and on-time service done quickly. He also was wearing a mask protecting others.”
Continue Reading“I had a gas furnace replaced and AC added and I am very satisfied with the installation. I would highly recommend Dana’s Heating & Cooling!”
Continue Reading“Brian was great. Talked me through the problem and fixed the issue. He was on time, professional, and took the time to fix the issue.”
Continue Reading“Dana’s has an excellent staff—both in the office and service technicians. Among the BEST is Cheyenne. We have had her twice in the past two years; once for service & and once for maintenance. She kept us informed of her arrival time, and once here, Cheyenne was very helpful in resolving our issues and even…
Continue Reading“Scott was professional and we appreciated his work.”
Continue Reading“My tenants said Scott was “amazing “. I was pleased that the company provided a name a photo of the service person for security purposes. It can take time to get a response for an appointment though.”
Continue Reading“Carl was on time and was a pleasure to work with. He did a good job of servicing our heat pump.”
Continue Reading“Amazing service would recommend Dana’s Heating & Cooling.”
Continue Reading“We have used Dana’s since we purchased our home in 1999. They serviced our old oil beast and helped us transition to a gas furnace, and tankless hot water heater. We appreciate being able to have a renewable yearly maintenance agreement. The office calls us yearly to remind us to set the appointment. The techs…
Continue Reading“Nice guy and did a good job.”
Continue Reading“Nice guys and did good job.”
Continue Reading“Bobby was amazing. Even though we had to order a part for the heat pump he bypassed it to get heat in our house immediately. Thank you Bobby”
Continue Reading“Carl is exceptional! Professional, knowledgeable and courteous. Thank you for your excellent service!”
Continue Reading“Scott worked efficiently and was professional.”
Continue Reading“Came out on short notice, texted and called about the ETA, and got my furnace back up in an hour despite it being inconveniently buried in the crawl space! Couldn’t ask for more than that.”
Continue Reading“Very professional.”
Continue Reading“Three day install performed on time. Technicians were courteous and professional. The new equipment worked as advertised.”
Continue Reading“Installation was done on time and done well.”
Continue Reading“Josh & his partner did an awesome job. Showed up on time. Very professional. The trucks were stocked with tools. This is my mother’s house and they did my furnace install as well. Very happy with them & will recommend Dana’s every time. 👍🏼”
Continue Reading“Scooter called ahead and showed up on time. Worked efficiently.”
Continue Reading“Dylan and Zach installed our new heat pump and were wonderful. They arrived on time, worked hard all day, explained everything in language I could easily understand, and they could not have been more professional. No time wasted! I highly recommend Dana’s Heating.”
Continue Reading“Just had my old heat pump/furnace replaced by Dana’s. I love my new comfort system! It’s so quiet compared to the old one. Chad provided the estimate and worked with me on scheduling. Dylan and Zach installed the new system. I was so impressed with all three of them; excellent customer service and communication, friendly,…
Continue Reading“Friendly and knowledgeable. Great job!”
Continue Reading“Brian was fantastic. He was punctual and professional. The only problem I had was that due to my water heater being unfixable I cannot get an estimate for 2 weeks. Other than that great work by Brian.”
Continue Reading“Great, excellent work. Want him back next year for service.”
Continue Reading“Chad did the initial inspection and estimate and did a good job. Jose was outstanding, professional, and had a great sense of humor. He answered questions throughout the installation and his post-installation walkthrough was great.”
Continue Reading“Gary did a great job. He diagnosed some problems with my furnace. He used his camera to show me the problems. Very happy with the service I got!!”
Continue Reading“Awesome, professional, on time, informative and a pleasure to deal with. Thank you”
Continue Reading“Rick was very professional, he was on time and was very efficient. I would recommend Dana’s to everybody.”
Continue Reading“Outstanding customer service answered all my questions.”
Continue Reading“Great service. The technicians were very knowledgeable and friendly.”
Continue Reading“Great job, friendly, courteous, and professional. Thanks”
Continue Reading“Professional, quick, polite; explained testing. Couldn’t determine what caused the previous heating cycle issue under owner but whatever it was has disappeared & the unit now operating properly.”
Continue Reading“Bobby was prompt, informed, and kind. We are very grateful to him.”
Continue Reading“Bobby is excellent in explaining what he is doing, how things work and made sure we knew how to get the best of our heating and cooling furnace. Bobby has been five-time servicing our furnace and he has always done so with knowledge, patience, and respect”
Continue Reading“Very helpful and informative. He went over everything and took time to make sure all our concerns where covered before he left.”
Continue Reading“Great job. Professional, answered all my questions, friendly, respectful, masked (so important these days). Highly recommend. Thank you so much.”
Continue Reading“He did amazing and his communication was great”
Continue Reading“Mike let us know he was on the way to our home. He showed up ready to do the job. He was honest about what was involved in the repair & provided slot of detail. He worked really hard. He was professional & friendly. We’re glad he fixed our furnace today.”
Continue Reading“Thoroughly evaluated system to insure there were no physical issues and mostly just a hiccup in the sensors and computer. It is working great now.”
Continue Reading“On schedule, professional, efficient, thorough, and pleasant to work with.”
Continue Reading“Excellent Service Very Professional Technician was very knowledgeable and was informative 5 Stars”
Continue Reading“Bobby was prompt, efficient, and friendly. I am very satisfied.”
Continue Reading“Rick was very courteous and allowed me to learn about my gas furnace in my new house.”
Continue Reading“Scott is a very professional and knowledgeable gentleman. Quite an asset to Dana’s.”
Continue Reading“I’m a new home owner and had some questions about the old gas furnace that came with the house. Cheyenne was very helpful and was able to answer all the questions I had. Dana’s will be my first call for any future furnace concerns!”
Continue Reading“Great service. Great communication. Professional.”
Continue Reading“Brian did a great job servicing our HVAC system. He was a pleasure to work with and helped us understand our system in our recently purchased house.”
Continue Reading“Thank you for the quick response to what I thought might be a major problem with my heat pump. I was relieved to find out that it was only a capacitor. Thank you to Brian and to you at Dana’s for the fast and complete service”
Continue Reading“Good service and recommendations.”
Continue Reading“Very courteous and told me about replacing my AC unit because it is so old that it can’t be serviced properly.”
Continue Reading“Fast and efficient. Showed up on time and was very professional. Showed us how to work the new thermostat and change the filters. Cleaned up after themselves. I highly recommend this company for your furnace needs. When it’s time to change the water heater in the future, I’m calling Dana’s Heating & Cooling. A+”
Continue Reading“Professional and wore a mask.”
Continue Reading“Excellent service complete by a professional on time on schedule. Thank you for the text and telephone reminder that you were on the way.”
Continue Reading“Mike was respectful & an absolute professional. He made sure I got a replacement filter even though the crew apparently hadn’t left one when they installed the furnace last year. I was really busy with work when he came by & he was both understanding & helpful. You guys do great work & I recommend…
Continue Reading“Mason was courteous and knowledgeable. Arraigned for a follow up appointment to get a quote on electrostatic air cleaner. He is very professional. Thanks Mason”
Continue Reading“Scott arrived at the front end of the established time window and had texted in advance. He performed admirably and we are in great shape for the next year. Thanks for continuing to provide such reliable service.”
Continue Reading“Very thorough. Excellent service. Thank you Scott.”
Continue Reading“Great communication, friendly and efficient service! Highly recommend.”
Continue Reading“Friendly, efficient service. Thank you!”
Continue Reading“Scott was great. He let me know when he was on his way, arrived promptly, and completed the service in a timely manner. When he was finished, he went over the details from his visit & made sure I didn’t have any questions or concerns.”
Continue Reading“Carl renewed my understanding of what great customer service is all about. After finishing the annual furnace maintenance he did a courtesy check of the electric hot water tank & found it in need of replacement. Thanks, Carl for the extra effort & helping to avoid a major water disaster. With this kind of customer…
Continue Reading“I have a complicated multi-zone heat pump system for a large house. Two other technicians from other companies could not find the problem or had miss-diagnosed the problem. Dana’s had the highly experienced tech that was able to troubleshoot the actual problem and make a permanent fix. I would highly recommend them! It is worth…
Continue Reading“Never a bad experience with this company. Quality people, excellent service by some of the best techs I have ever met.”
Continue Reading“The few times they have been here, I feel like I learn so much about my system by the time they leave. They thoroughly explain the problem and show me what I can do if the issue arises again. They are a great company to do business with.”
Continue Reading“Dana’s installed my gas furnace and piping. The price was reasonable, all of their staff have been very friendly and professional, and they did a nice clean job on the install. Couldn’t be happier.”
Continue Reading“Totally impressed with Dana‘s – they not only got me in the next days they called ahead, to see if it was ok to come two hours earlier than the appointment! Our service technician, Cheyenne, was super polite, super professional, and very thorough. Highly recommended and I will use Dana‘s from here on out! GREAT…
Continue Reading“Dana’s took care of my needs with prompt service at a great price. Mike was incredibly professional and recommended things to watch for and told me what I could expect from my system. He was great to talk with and made me feel like he was here to protect my home and investment. Will definitely…
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