Testimonials – Heat Pumps Articles
“Outstanding and very knowledgeable technician! Polite and friendly”
Continue Reading“Wouldn’t go anywhere else. Always a great experience, super professional and great service.”
Continue Reading“Excellent, timely, professional, and friendly”
Continue Reading“The technician was as helpful as he could be in spite of our having an unsupported model of condenser and coil. He was unable to service our system but shared options for us to explore. We appreciate the advice.”
Continue Reading“Josh is bright and personable and provided excellent service.”
Continue Reading“Prompt, thorough, and professional, Dana’s workforce continues to instill confidence and trust in their products and services.”
Continue Reading“Nick was very professional, friendly and respectful of my home. He also gave me some helpful hints on maintaining my system.”
Continue Reading“Greg is fantastic!!! Thorough, knowledgeable, and efficient, with great customer service. Overall experience was tremendous!!! Highly recommend Greg.”
Continue Reading“Greg is top notch. He took the time to explain in detail how I should clean our air filter unit between scheduled maintenance visits.”
Continue Reading“Competent and courteous service.”
Continue Reading“I always have a great experience. Give this man a raise.”
Continue Reading“Rick has maintained our heat pump in top notch condition for years.”
Continue Reading“Professional with quality experience.”
Continue Reading“Very thorough job. Would recommend.”
Continue Reading“Both technicians (Cody was the other with Nick) were great; explained everything. Called to let us know they were heading our way, very personable and seemed knowledgeable in their work. We’ve always had very good service when Danas has sent someone out.”
Continue Reading“I had a new heat pump and air handler installed on Feb 22. I had many questions about its operation, the thermostat, and the meaning of the static air pressure readings. I have bought a digital manometer to try and improve air flow through my duct work. I have already written to American Standard twice…
Continue Reading“Excellent Communication, Timeliness and professional service!”
Continue Reading“Dave was thorough and thoughtful. Excellent customer service. Great representative for your company!”
Continue Reading“Quickly diagnosed the problem and reset system.”
Continue Reading“Dave provided a great annual service for our HVAC system. He provided some helpful corrections to settings to make sure the system will keep running smoothly.”
Continue Reading“Dave was very friendly and did a great job.”
Continue Reading“Cody was pleasant and professional. He provided a quick tutorial on setting the thermostat that was very helpful.”
Continue Reading“Bob’s the best! Finds the problem right away and fixed it. I was expecting a big bill, but was pleasantly surprised on how reasonable it was. I will only call Dana’s.”
Continue Reading“Wonderful service. Very thorough and knowledgeable.”
Continue Reading“Thank you so much for your wonderful service, I really appreciate your prompt and quick answer. Bobby was very helpful and above and beyond”
Continue Reading“Dustin, Dakota, and crew were outstanding! Showed up when scheduled, explained clearly, great workmanship, and cleaned up. We were very happy! Wished we could remember more of the names.”
Continue Reading“So we had all new heat pump installed six months ago and I thought there was a problem but a very nice James came out and explained to me how it worked and let me tell you I’m not one that likes to be wrong but I was oh so wrong and he was very…
Continue Reading“Mike has been to our house twice now. First time for a repair and last one for annual maintenance. Both times he was friendly and professional. Extremely thorough and honest. For our repair he found a loose connection and fixed it. Showed me where the problem was and how he was going to repair it.…
Continue Reading“Wow. We are extremely happy and beyond satisfied with your excellent service! Thorough, clean. Well explained. Efficiently prepared, and fun to watch your work. Every penny is worth an investment in gold, thanks to your incredible performance today. A great relief for those that went through Summer 2022 without a cooling system! You just extended…
Continue Reading“Mike performed a very detailed system inspection to verify the system was functioning properly.”
Continue Reading“Daniel was great. We’ve been using Dana’s for over 15 years and I realize things change – we used to get 2 service visits a year, went down to 1; they also used to be able to give us a closer time as to when the tech would be out but this time I called…
Continue Reading“Showed up promptly, got right to work, and worked through the maintenance tasks quickly and efficiently. A very pleasant experience.”
Continue Reading“On time and quickly found problem and repaired in same trip”
Continue Reading“Bobby was awesome,very efficient ,very professional.also explained things to us very well”
Continue Reading“Great service. Thanks”
Continue Reading“Excellent knowledge about our system. Answered all of our questions. Great job! Thank you”
Continue Reading“Reliable, responsive, careful, knowledgeable.”
Continue Reading“Bobby was professional, thorough, and very helpful. Great experience and I will be using Dana’s again based off this service.”
Continue Reading“Was within timeframe given. Did thorough inspection. Did not rush.”
Continue Reading“Great job! Carl was very personable and communicated well. Glad to keep up the association with Dana’s from the previous owner. Thanks!”
Continue Reading“A Sunday repair. He was professional and through. Kept me informed. I was very happy with his work.”
Continue Reading“Our system service appt was quick and thorough. Technician was courteous and answered all our questions during the process. This is the 2nd house we’ve used Dana Heating for updating and maintaining our heating/cooling needs and glad we chose them.”
Continue Reading“Will was very courteous, thorough, and explained things well. He really took the time to look into the different parts of our system and find a solution. There was no pressure and great communication. Every step of the appointment was great actually – the people who answer the phones are Friendly and efficient, scheduling and…
Continue Reading“Always completely satisfied with your personnel and service.”
Continue Reading“Wow, very impressed with the tech that came out. Young but very professional and troubled shoot the problem quickly. Been a customer of Dana’s for many years. Glad to see he has some good help.”
Continue Reading“Before I had switched to Emergency Heat, I had taken a video of how my heat pump couldn’t seem to stop cycling off and on. I showed it to the technician, Will, and added further verbal descriptions. Will was a good listener, methodical, and best of all, he diagnosed the heat pump’s malfunction. I appreciated…
Continue Reading“You have two Mikes, so I hope I have the right Mike. He was knowledgeable, efficient, and thorough! Very thankful for him!”
Continue Reading“Justin did a great job, he quickly addressed an issue I wasn’t aware of and efficiently and professionally completed the maintenance. 5 stars!”
Continue Reading“Very Knowledgeable!”
Continue Reading“Very professional. Fourth year they have serviced my system. I am 100% satisfied with their service.”
Continue Reading“David is friendly and a very good listener who took the time to thoroughly explain the issues that concerned us.”
Continue Reading“Service man was well prepared and informed about our HVAC system, and courteously answered my questions. He did a complete checkup of our system.”
Continue Reading“This was an annual inspection of my entire heat pump system. AC and heating and thermostat. Very comprehensive, and new filter added. Carl, the technician, was very efficient, tidy, and polite. He was here last year as well. My system checked out perfect!”
Continue Reading“Bobby was thorough on checking out the issue I had. He helped explain the process of the heat pump to m, as he worked to figure out the issue. Unfortunately for me, the issue is I have to get a new heat pump pretty soon. But Bobby put me more at ease, by helping me…
Continue Reading“Dana’s is simply a great company to do business with. From installation to performing maintenance they are always professional in their conduct. I’ve always received a call back on the same day in addressing my concerns and they even text reminders of maintenances coming due. What I really like about them is that they do…
Continue Reading“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”
Continue Reading“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”
Continue Reading“Justin did his job very professionally and completely. I appreciate the advice he gave me.”
Continue Reading“I am very pleased with the estimate and installation of my American Standard heat pump. Everyone involved was friendly, fast and efficient. I look forward to many years of great service. Thank you all. Dave”
Continue Reading“We were thrilled with Brian’s work and customer service. He worked on our heat pump on the hottest day in history so we could stay cool. We’re grateful and telling everyone about Dana’s. Thanks!”
Continue Reading“Brian O did a fantastic job in diagnosing the problem & making the repairs to our heat pump. His expertise is appreciated. Thank you Brian.”
Continue Reading“Very professional, explains what he’s doing, informative, very efficient. Well done!”
Continue Reading“Dave was very knowledgable of the entire system and answered all of my questions, checked all of the systems. Thank you”
Continue Reading“Very professional and knowledgeable”
Continue Reading“Brian was great. We always use Dana’s Heating and Cooling.”
Continue Reading“Rick, of Dana’s Heating was very professional, very nice and very helpful. I come in to this house not knowing about my heating system, and he took the time to show me what he was doing, why it’s important,and how to better understand it. He was courteous, and let me know he was on his…
Continue Reading“Knowledgeable, friendly, informative!”
Continue Reading“Professional, friendly, honest, knowledgeable, & efficient”
Continue Reading“Scott was quick and professional. He informed us of what was wrong and what we are looking at. Then made an appointment for someone to come out to get the job done.”
Continue Reading“Carl was great! Very friendly and efficient.”
Continue Reading“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”
Continue Reading“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”
Continue Reading“Mike was spot on with our yearly maintenance. I highly recommend him and Dana’s Heating and Cooling.”
Continue Reading“Justin was just great! He was friendly, informative and helpful.”
Continue Reading“Our American Standard 1050 controller (thermostat) failed. Mike G. came out that day and replaced it. Then he programmed it and ran it through all the tests to make sure it was working properly. Great job Mike! Dana's has always been prompt whenever we have had a problem. We have them do an annual service…
Continue Reading“The technician was on time, came masked and with shoe protection. Explained what he was doing, both on the furnace unit and thermostat. Replaced the filter (which can’t be accessed without a ladder).”
Continue Reading“Absolutely great technicians. Re-routed my lines to the heat pump and it looks professional-a wonderful change. They were really nice as well!”
Continue Reading“Great service, quick and thorough.”
Continue Reading“Informative and personable!!”
Continue Reading“Justin was very helpful answered all our questions. Very friendly and helpful. Thanks.”
Continue Reading“Dana’s is terrific. I’ve used them for routine annual maintenance as well as with an emergency outage. Responsive, capable, professional and affordable. You will always know when they show, what needs doing, what was done and what it will cost.”
Continue Reading“We are very pleased with the installation of our new heating and cooling system. Jose, Jeremy and Mike were very personable and professional. They worked well together, answered all my questions and made the experience very pleasant. I would highly recommend Dana’s to my friends and family!”
Continue Reading“Dave performed semiannual maintenance checks of a new heat pump installation. He also answered several questions which helped me understand the system better. He knew to use non-technical terms to get through to me. I appreciate his knowledge, apparent skills, and time.”
Continue Reading“Our thermostat broke in early January a few hours before our daughter and baby were coming to spend two nights. Dana’s got Dave to the house within 2 hrs! Replaced the thermostat under warranty. Dave was professional, efficient and personable. We’ve been loyal customers for several years and this recent experience confirms our trust in…
Continue Reading“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”
Continue Reading“Found the problem with our heat pump needs repair or replaced Dave was very knowledgeable and great at sharing options and possible costs. Great guy 👍”
Continue Reading“Very helpful and safety conscious to protecting the customer. Been happy with Dana’s work and service support for many years. Good company to deal with.”
Continue Reading“Excellent service as always!”
Continue Reading“Dave was able to assess the problem with the defrost panel and get the heat pump up and running. He has ordered the needed part and let me know when to expect him back to finish the repair. Very nice and answered all my questions.”
Continue Reading“You guys are great. You have been servicing our system since we moved in over 4 years ago. Carl was wonderful. He was quick and very personable. He was happy to give loves to my dog and did his job well. Thank you for all you guys do!”
Continue Reading“Very good communication before and after the appointment”
Continue Reading“Words to describe Dana’s Heating tech “Bobby” are Professional, courteous, knowledgeable and friendly. Great experience, learned of their maintenance program, signing up and feel blessed to have them in our community.”
Continue Reading“Great service”
Continue Reading“Scott is really a pleasant guy, very efficient and knowledgeable!”
Continue Reading“Scott was friendly, polite and very informative with obvious knowledge of repair, replacement and parts. He was a joy to have in my home. I will be requesting him as my technician in the future. Scott is a asset for Dana’s to have on board!”
Continue Reading“Brian was great”
Continue Reading“Carl was very polite and professional. Each question we asked was answered in a manner we could relate to as novices. He has a deep understanding and knowledge of our Heat pump/AC and went about his observations and testing like a true "Pro." We definitely want him back!”
Continue Reading“Excellent service by a very knowledgeable expert technician. Thanks!”
Continue Reading“Arrived on-time. Dave was knowledgable, friendly and explained what needed to be done.”
Continue Reading“Good service and caring attitude.”
Continue Reading“Always five-star service from Dana’s!!! Given my very specific Covid restrictions, Carl followed my specific instructions wonderfully. He was informed that I’m in a high-risk group for Covid and he graciously and politely followed my requests, even though I knew that Dana’s already uses these safety protocols. Carl also explained a few things very satisfactorily…
Continue Reading“He is a fine service provider and Dana ambassador. Very pleased with service”
Continue Reading“Very friendly and efficient. Found some issues that made repairs expensive. Waiting to see what the cost of replacing the system will be.”
Continue Reading“Immediate, knowledgeable, professional service provided by Brian today. From our first call, our needs were met. We received texts announcing ETA and introducing our service technician. The whole process was very reassuring to us.”
Continue Reading“Quick diagnostic and plan. Very professional.”
Continue Reading“Prompt, thorough, polite. Thanks.”
Continue Reading“Always a good experience. Highly recommended. Been using Dana’s for over a decade and will definitely continue.”
Continue Reading“I would recommend Dana’s for any heating and cooling needs. Very professional, knowledgeable, and friendly helpful technicians and office staff.”
Continue Reading“We thought our heat pump was making funny sounds, so we called to have a tech visit. It turned out to be normal working sounds. Brian was very nice in explaining what we had heard was normal and recreated the sound. Thank you for easing our worries.”
Continue Reading“Excellent service. A gentleman and on-time service done quickly. He also was wearing a mask protecting others.”
Continue Reading“Dana’s has an excellent staff—both in the office and service technicians. Among the BEST is Cheyenne. We have had her twice in the past two years; once for service & and once for maintenance. She kept us informed of her arrival time, and once here, Cheyenne was very helpful in resolving our issues and even…
Continue Reading“Carl was on time and was a pleasure to work with. He did a good job of servicing our heat pump.”
Continue Reading“Bobby was amazing. Even though we had to order a part for the heat pump he bypassed it to get heat in our house immediately. Thank you Bobby”
Continue Reading“Scott worked efficiently and was professional.”
Continue Reading“Very professional.”
Continue Reading“Three day install performed on time. Technicians were courteous and professional. The new equipment worked as advertised.”
Continue Reading“Installation was done on time and done well.”
Continue Reading“Scooter called ahead and showed up on time. Worked efficiently.”
Continue Reading“Dylan and Zach installed our new heat pump and were wonderful. They arrived on time, worked hard all day, explained everything in language I could easily understand, and they could not have been more professional. No time wasted! I highly recommend Dana’s Heating.”
Continue Reading“Just had my old heat pump/furnace replaced by Dana’s. I love my new comfort system! It’s so quiet compared to the old one. Chad provided the estimate and worked with me on scheduling. Dylan and Zach installed the new system. I was so impressed with all three of them; excellent customer service and communication, friendly,…
Continue Reading“Great, excellent work. Want him back next year for service.”
Continue Reading“Chad did the initial inspection and estimate and did a good job. Jose was outstanding, professional, and had a great sense of humor. He answered questions throughout the installation and his post-installation walkthrough was great.”
Continue Reading“Outstanding customer service answered all my questions.”
Continue Reading“Great job, friendly, courteous, and professional. Thanks”
Continue Reading“Very helpful and informative. He went over everything and took time to make sure all our concerns where covered before he left.”
Continue Reading“Excellent Service Very Professional Technician was very knowledgeable and was informative 5 Stars”
Continue Reading“Scott is a very professional and knowledgeable gentleman. Quite an asset to Dana’s.”
Continue Reading“Brian did a great job servicing our HVAC system. He was a pleasure to work with and helped us understand our system in our recently purchased house.”
Continue Reading“Thank you for the quick response to what I thought might be a major problem with my heat pump. I was relieved to find out that it was only a capacitor. Thank you to Brian and to you at Dana’s for the fast and complete service”
Continue Reading“Professional and wore a mask.”
Continue Reading“Excellent service complete by a professional on time on schedule. Thank you for the text and telephone reminder that you were on the way.”
Continue Reading“Scott arrived at the front end of the established time window and had texted in advance. He performed admirably and we are in great shape for the next year. Thanks for continuing to provide such reliable service.”
Continue Reading“Very thorough. Excellent service. Thank you Scott.”
Continue Reading“Scott was great. He let me know when he was on his way, arrived promptly, and completed the service in a timely manner. When he was finished, he went over the details from his visit & made sure I didn’t have any questions or concerns.”
Continue Reading“I have a complicated multi-zone heat pump system for a large house. Two other technicians from other companies could not find the problem or had miss-diagnosed the problem. Dana’s had the highly experienced tech that was able to troubleshoot the actual problem and make a permanent fix. I would highly recommend them! It is worth…
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