Testimonials – Heat Pumps Articles

Heat Pump Maintenance in Belfair, WA, 98527

September 12, 2022

“Dave was thorough and thoughtful. Excellent customer service. Great representative for your company!”

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Heat Pump Maintenance in Bremerton, WA, 98380

August 31, 2022

“Quickly diagnosed the problem and reset system.”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

August 29, 2022

“Dave provided a great annual service for our HVAC system. He provided some helpful corrections to settings to make sure the system will keep running smoothly.”

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Heat Pump Maintenance in Port Orchard, WA, 98367

July 18, 2022

“Dave was very friendly and did a great job.”

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Heat Pump Maintenance in Gig Harbor, WA, 98335

July 15, 2022

“Cody was pleasant and professional. He provided a quick tutorial on setting the thermostat that was very helpful.”

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Heat Pump Repair in Belfair, WA, 98528

July 11, 2022

“Bob’s the best! Finds the problem right away and fixed it. I was expecting a big bill, but was pleasantly surprised on how reasonable it was. I will only call Dana’s.”

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Heat Pump Maintenance in Gig Harbor, WA, 98332

June 29, 2022

“Wonderful service. Very thorough and knowledgeable.”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

June 22, 2022

“Thank you so much for your wonderful service, I really appreciate your prompt and quick answer. Bobby was very helpful and above and beyond”

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Heat Pump Installation – Replacement in Bremerton, WA, 98310

June 13, 2022

“Dustin, Dakota, and crew were outstanding! Showed up when scheduled, explained clearly, great workmanship, and cleaned up. We were very happy! Wished we could remember more of the names.”

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Heat Pump Maintenance in Port Orchard, WA, 98366

June 9, 2022

“So we had all new heat pump installed six months ago and I thought there was a problem but a very nice James came out and explained to me how it worked and let me tell you I’m not one that likes to be wrong but I was oh so wrong and he was very…

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Heat Pump Maintenance in Lakebay, WA, 98349

June 9, 2022

“Mike has been to our house twice now. First time for a repair and last one for annual maintenance. Both times he was friendly and professional. Extremely thorough and honest. For our repair he found a loose connection and fixed it. Showed me where the problem was and how he was going to repair it.…

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Heat Pump Installation – Replacement in Bremerton, WA, 98311

June 1, 2022

“Wow. We are extremely happy and beyond satisfied with your excellent service! Thorough, clean. Well explained. Efficiently prepared, and fun to watch your work. Every penny is worth an investment in gold, thanks to your incredible performance today. A great relief for those that went through Summer 2022 without a cooling system! You just extended…

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Heat Pump Maintenance in Silverdale, WA, 98480

May 31, 2022

“Mike performed a very detailed system inspection to verify the system was functioning properly.”

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Heat Pump Maintenance in Poulsbo, WA, 98370

May 16, 2022

“Daniel was great. We’ve been using Dana’s for over 15 years and I realize things change – we used to get 2 service visits a year, went down to 1; they also used to be able to give us a closer time as to when the tech would be out but this time I called…

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Heat Pump Maintenance in Bremerton, WA, 98312

May 4, 2022

“Showed up promptly, got right to work, and worked through the maintenance tasks quickly and efficiently. A very pleasant experience.”

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Heat Pump Repair in Port Orchard, WA, 98367

April 29, 2022

“On time and quickly found problem and repaired in same trip”

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Heat Pump Maintenance in Belfair, WA, 09528

April 19, 2022

“Bobby was awesome,very efficient ,very professional.also explained things to us very well”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

April 18, 2022

“Great service. Thanks”

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Heat Pump Maintenance in Gig Harbor, WA, 98329

April 15, 2022

“Excellent knowledge about our system. Answered all of our questions. Great job! Thank you”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

April 8, 2022

“Reliable, responsive, careful, knowledgeable.”

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Heat Pump Repair in Bremerton, WA, 98311

April 8, 2022

“Bobby was professional, thorough, and very helpful. Great experience and I will be using Dana’s again based off this service.”

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Heat Pump Maintenance in Bremerton, WA, 98311

March 28, 2022

“Was within timeframe given. Did thorough inspection. Did not rush.”

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Heat Pump Maintenance in Port Orchard, WA, 98366

March 22, 2022

“Great job! Carl was very personable and communicated well. Glad to keep up the association with Dana’s from the previous owner. Thanks!”

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Heat Pump Repair in Port Orchard, WA, 98367

February 27, 2022

“A Sunday repair. He was professional and through. Kept me informed. I was very happy with his work.”

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Heat Pump Maintenance in Silverdale, WA, 98383

February 22, 2022

“Our system service appt was quick and thorough. Technician was courteous and answered all our questions during the process. This is the 2nd house we’ve used Dana Heating for updating and maintaining our heating/cooling needs and glad we chose them.”

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Heat Pump Repair in Bainbridge Island, WA, 98110

February 21, 2022

“Will was very courteous, thorough, and explained things well. He really took the time to look into the different parts of our system and find a solution. There was no pressure and great communication. Every step of the appointment was great actually – the people who answer the phones are Friendly and efficient, scheduling and…

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Heat Pump Maintenance in Kingston, WA, 97346

February 21, 2022

“Always completely satisfied with your personnel and service.”

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Heat Pump Repair in Kingston, WA, 98346

February 12, 2022

“Wow, very impressed with the tech that came out. Young but very professional and troubled shoot the problem quickly. Been a customer of Dana’s for many years. Glad to see he has some good help.”

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Heat Pump Repair in Bainbridge Island, WA, 98110

February 9, 2022

“Before I had switched to Emergency Heat, I had taken a video of how my heat pump couldn’t seem to stop cycling off and on. I showed it to the technician, Will, and added further verbal descriptions. Will was a good listener, methodical, and best of all, he diagnosed the heat pump’s malfunction. I appreciated…

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Heat Pump Repair in Lakebay, WA, 98340

January 24, 2022

“Good”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

January 12, 2022

“You have two Mikes, so I hope I have the right Mike. He was knowledgeable, efficient, and thorough! Very thankful for him!”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

January 11, 2022

“Justin did a great job, he quickly addressed an issue I wasn’t aware of and efficiently and professionally completed the maintenance. 5 stars!”

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Heat Pump Maintenance in Gig Harbor, WA, 98335

January 5, 2022

“Very Knowledgeable!”

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Heat Pump Maintenance in Bremerton, WA, 98311

December 15, 2021

“Very professional. Fourth year they have serviced my system. I am 100% satisfied with their service.”

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Heat Pump Installation – Replacement in Port Orchard, WA, 99367

December 13, 2021

“David is friendly and a very good listener who took the time to thoroughly explain the issues that concerned us.”

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Heat Pump Maintenance in Poulsbo, WA, 98370-7408

December 11, 2021

“Service man was well prepared and informed about our HVAC system, and courteously answered my questions. He did a complete checkup of our system.”

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Heat Pump Maintenance in Gig Harbor, WA, 98332

December 6, 2021

“This was an annual inspection of my entire heat pump system. AC and heating and thermostat. Very comprehensive, and new filter added. Carl, the technician, was very efficient, tidy, and polite. He was here last year as well. My system checked out perfect!”

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Heat Pump Repair in Port Orchard, WA, 98367

November 23, 2021

“Bobby was thorough on checking out the issue I had. He helped explain the process of the heat pump to m, as he worked to figure out the issue. Unfortunately for me, the issue is I have to get a new heat pump pretty soon. But Bobby put me more at ease, by helping me…

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Heat Pump Repair in Kingston, WA, 98346

November 19, 2021

“Dana’s is simply a great company to do business with. From installation to performing maintenance they are always professional in their conduct. I’ve always received a call back on the same day in addressing my concerns and they even text reminders of maintenances coming due. What I really like about them is that they do…

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Heat Pump Maintenance in Poulsbo, WA, 98370

July 21, 2021

“Fast”

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Heat Pump Maintenance in Silverdale, WA, 98380

July 20, 2021

“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”

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Heat Pump Maintenance in Silverdale, WA, 98380

July 20, 2021

“Mike G and Lucas very professional gentlemen took the time to explained the work being done and answered all my questions. Outstanding employees!”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

July 20, 2021

“Justin did his job very professionally and completely. I appreciate the advice he gave me.”

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Heat Pump Installation – Replacement in Port Orchard, WA, 98367

June 28, 2021

“I am very pleased with the estimate and installation of my American Standard heat pump. Everyone involved was friendly, fast and efficient. I look forward to many years of great service. Thank you all. Dave”

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Heat Pump Maintenance in Bremerton, WA, 98310

June 27, 2021

“We were thrilled with Brian’s work and customer service. He worked on our heat pump on the hottest day in history so we could stay cool. We’re grateful and telling everyone about Dana’s. Thanks!”

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Heat Pump Repair in Kingston, WA, 98340

June 25, 2021

“Brian O did a fantastic job in diagnosing the problem & making the repairs to our heat pump. His expertise is appreciated. Thank you Brian.”

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Heat Pump Repair in Port Orchard, WA, 98366

June 23, 2021

“Very professional, explains what he’s doing, informative, very efficient. Well done!”

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Heat Pump Maintenance in Poulsbo, WA, 98370

June 2, 2021

“Dave was very knowledgable of the entire system and answered all of my questions, checked all of the systems. Thank you”

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Heat Pump Maintenance in Belfair, WA, 98528

May 28, 2021

“Very professional and knowledgeable”

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Heat Pump Maintenance in Bainbridge Island, WA, 98392

May 26, 2021

“Brian was great. We always use Dana’s Heating and Cooling.”

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Heat Pump Maintenance in Port Orchard, WA, 98367

May 25, 2021

“Rick, of Dana’s Heating was very professional, very nice and very helpful. I come in to this house not knowing about my heating system, and he took the time to show me what he was doing, why it’s important,and how to better understand it. He was courteous, and let me know he was on his…

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

May 13, 2021

“Knowledgeable, friendly, informative!”

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Heat Pump Repair in Kingston, WA, 98346

April 30, 2021

“Professional, friendly, honest, knowledgeable, & efficient”

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Heat Pump Repair in Port Orchard, WA, 98366

April 20, 2021

“Scott was quick and professional. He informed us of what was wrong and what we are looking at. Then made an appointment for someone to come out to get the job done.”

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Heat Pump Maintenance in Bremerton, WA, 98312

April 15, 2021

“Carl was great! Very friendly and efficient.”

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Heat Pump Maintenance in Gig Harbor, WA, 98329

April 2, 2021

“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”

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Heat Pump Maintenance in Gig Harbor, WA, 98329

April 2, 2021

“Another great maintenance service by Dana’s. Justin was friendly, knowledgeable, efficient and took the time to explain and answer questions. Thank you!”

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Heat Pump Maintenance in Gig Harbor, WA, 98329

March 31, 2021

“Mike was spot on with our yearly maintenance. I highly recommend him and Dana’s Heating and Cooling.”

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Heat Pump Maintenance in Port Orchard, WA, 98367

March 31, 2021

“Justin was just great! He was friendly, informative and helpful.”

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Heat Pump Repair in Poulsbo, WA, 98370

February 23, 2021

“Our American Standard 1050 controller (thermostat) failed. Mike G. came out that day and replaced it. Then he programmed it and ran it through all the tests to make sure it was working properly. Great job Mike! Dana's has always been prompt whenever we have had a problem. We have them do an annual service…

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Heat Pump Maintenance in Bainbridge Island, WA, 98110-3916

February 22, 2021

“The technician was on time, came masked and with shoe protection. Explained what he was doing, both on the furnace unit and thermostat. Replaced the filter (which can’t be accessed without a ladder).”

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Heat Pump Installation – Replacement in Kingston, WA, 98342

February 15, 2021

“Absolutely great technicians. Re-routed my lines to the heat pump and it looks professional-a wonderful change. They were really nice as well!”

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Heat Pump Maintenance in Bremerton, WA, 98310

February 12, 2021

“Great service, quick and thorough.”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

February 9, 2021

“Informative and personable!!”

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Heat Pump Maintenance in Kingston, WA, 98346

February 9, 2021

“Justin was very helpful answered all our questions. Very friendly and helpful. Thanks.”

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Heat Pump Maintenance in Poulsbo, WA, 98370

February 8, 2021

“Dana’s is terrific. I’ve used them for routine annual maintenance as well as with an emergency outage. Responsive, capable, professional and affordable. You will always know when they show, what needs doing, what was done and what it will cost.”

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Heat Pump Installation – Replacement in Poulsbo, WA, 98370

January 14, 2021

“We are very pleased with the installation of our new heating and cooling system. Jose, Jeremy and Mike were very personable and professional. They worked well together, answered all my questions and made the experience very pleasant. I would highly recommend Dana’s to my friends and family!”

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Heat Pump Maintenance in Bremerton, WA, 98311

January 9, 2021

“Dave performed semiannual maintenance checks of a new heat pump installation. He also answered several questions which helped me understand the system better. He knew to use non-technical terms to get through to me. I appreciate his knowledge, apparent skills, and time.”

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Heat Pump Repair in Bainbridge Island, WA, 98110

January 6, 2021

“Our thermostat broke in early January a few hours before our daughter and baby were coming to spend two nights. Dana’s got Dave to the house within 2 hrs! Replaced the thermostat under warranty. Dave was professional, efficient and personable. We’ve been loyal customers for several years and this recent experience confirms our trust in…

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Heat Pump Repair in Port Orchard, WA, 98367

January 5, 2021

“Both technicians were professional, informative concerning the problem that was found, and discussed the repair and solution. I appreciate that. I have always enjoyed Dana’s service. Thanks!”

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Heat Pump Repair in Kingston, WA, 98340

January 2, 2021

“Found the problem with our heat pump needs repair or replaced Dave was very knowledgeable and great at sharing options and possible costs. Great guy 👍”

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Heat Pump Maintenance in Port Orchard, WA, 98367

January 2, 2021

“Very helpful and safety conscious to protecting the customer. Been happy with Dana’s work and service support for many years. Good company to deal with.”

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Heat Pump Maintenance in Port Orchard, WA, 98366

January 2, 2021

“Excellent service as always!”

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Heat Pump Repair in Poulsbo, WA, 98340

December 31, 2020

“Dave was able to assess the problem with the defrost panel and get the heat pump up and running. He has ordered the needed part and let me know when to expect him back to finish the repair. Very nice and answered all my questions.”

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Heat Pump Maintenance in Gig Harbor, WA, 98359

December 30, 2020

“You guys are great. You have been servicing our system since we moved in over 4 years ago. Carl was wonderful. He was quick and very personable. He was happy to give loves to my dog and did his job well. Thank you for all you guys do!”

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Heat Pump Maintenance in Poulsbo, WA, 98370

December 30, 2020

“Very good communication before and after the appointment”

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Heat Pump Repair in Bremerton, WA, 98310

December 22, 2020

“Words to describe Dana’s Heating tech “Bobby” are Professional, courteous, knowledgeable and friendly. Great experience, learned of their maintenance program, signing up and feel blessed to have them in our community.”

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Heat Pump Maintenance in Port Orchard, WA, 98359

December 17, 2020

“Great service”

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Heat Pump Maintenance in Bremerton, WA, 98310

December 14, 2020

“Scott is really a pleasant guy, very efficient and knowledgeable!”

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Heat Pump Repair in Port Orchard, WA, 98366

December 12, 2020

“Scott was friendly, polite and very informative with obvious knowledge of repair, replacement and parts. He was a joy to have in my home. I will be requesting him as my technician in the future. Scott is a asset for Dana’s to have on board!”

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Heat Pump Repair in Bainbridge Island, WA, 98110

December 11, 2020

“Brian was great”

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Heat Pump Installation – Replacement in Gig Harbor, WA, 98332

December 11, 2020

“Carl was very polite and professional. Each question we asked was answered in a manner we could relate to as novices. He has a deep understanding and knowledge of our Heat pump/AC and went about his observations and testing like a true "Pro." We definitely want him back!”

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Heat Pump Maintenance in Poulsbo, WA, 98370

December 9, 2020

“Excellent service by a very knowledgeable expert technician. Thanks!”

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Heat Pump Maintenance in Poulsbo, WA, 98370

December 8, 2020

“Arrived on-time. Dave was knowledgable, friendly and explained what needed to be done.”

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Heat Pump Maintenance in Bremerton, WA, 98312

December 7, 2020

“Good service and caring attitude.”

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Heat Pump Maintenance in Poulsbo, WA, 98370

December 7, 2020

“Always five-star service from Dana’s!!! Given my very specific Covid restrictions, Carl followed my specific instructions wonderfully. He was informed that I’m in a high-risk group for Covid and he graciously and politely followed my requests, even though I knew that Dana’s already uses these safety protocols. Carl also explained a few things very satisfactorily…

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

December 1, 2020

“He is a fine service provider and Dana ambassador. Very pleased with service”

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Heat Pump Repair in Bremerton, WA, 98311

November 30, 2020

“Very friendly and efficient. Found some issues that made repairs expensive. Waiting to see what the cost of replacing the system will be.”

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Heat Pump Repair in Bainbridge Island, WA, 98110

November 25, 2020

“Immediate, knowledgeable, professional service provided by Brian today. From our first call, our needs were met. We received texts announcing ETA and introducing our service technician. The whole process was very reassuring to us.”

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Heat Pump Repair in Poulsbo, WA, 98370

November 19, 2020

“Quick diagnostic and plan. Very professional.”

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Heat Pump Maintenance in Port Orchard, WA, 98366

November 19, 2020

“Prompt, thorough, polite. Thanks.”

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Heat Pump Maintenance in Bremerton, WA, 98312

November 18, 2020

“Always a good experience. Highly recommended. Been using Dana’s for over a decade and will definitely continue.”

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Heat Pump Maintenance in Poulsbo, WA, 98370

November 16, 2020

“I would recommend Dana’s for any heating and cooling needs. Very professional, knowledgeable, and friendly helpful technicians and office staff.”

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Heat Pump Repair in Silverdale, WA, 98383

November 13, 2020

“We thought our heat pump was making funny sounds, so we called to have a tech visit. It turned out to be normal working sounds. Brian was very nice in explaining what we had heard was normal and recreated the sound. Thank you for easing our worries.”

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Heat Pump Maintenance in Bremerton, WA, 98310

November 13, 2020

“Excellent service. A gentleman and on-time service done quickly. He also was wearing a mask protecting others.”

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Heat Pump Maintenance in Kingston, WA, 98340

November 12, 2020

“Dana’s has an excellent staff—both in the office and service technicians. Among the BEST is Cheyenne. We have had her twice in the past two years; once for service & and once for maintenance. She kept us informed of her arrival time, and once here, Cheyenne was very helpful in resolving our issues and even…

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Heat Pump Maintenance in Port Orchard, WA, 98367

November 12, 2020

“Carl was on time and was a pleasure to work with. He did a good job of servicing our heat pump.”

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Heat Pump Repair in Gig Harbor, WA, 98329

November 10, 2020

“Bobby was amazing. Even though we had to order a part for the heat pump he bypassed it to get heat in our house immediately. Thank you Bobby”

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Heat Pump Maintenance in Bainbridge Island, WA, 98110

November 5, 2020

“Scott worked efficiently and was professional.”

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Heat Pump Maintenance in Bremerton, WA, 98311

November 2, 2020

“Very professional.”

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Heat Pump Installation – Replacement in Bainbridge Island, WA, 98110

October 30, 2020

“Three day install performed on time. Technicians were courteous and professional. The new equipment worked as advertised.”

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Heat Pump Installation – Replacement in Bremerton, WA, 98312

October 29, 2020

“Installation was done on time and done well.”

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Heat Pump Maintenance in Port Orchard, WA, 98367

October 28, 2020

“Scooter called ahead and showed up on time. Worked efficiently.”

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Heat Pump Installation – Replacement in Bainbridge Island, WA, 98110

October 23, 2020

“Dylan and Zach installed our new heat pump and were wonderful. They arrived on time, worked hard all day, explained everything in language I could easily understand, and they could not have been more professional. No time wasted! I highly recommend Dana’s Heating.”

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Heat Pump Installation – Replacement in Belfair, WA 98528

October 20, 2020

“Just had my old heat pump/furnace replaced by Dana’s. I love my new comfort system! It’s so quiet compared to the old one. Chad provided the estimate and worked with me on scheduling. Dylan and Zach installed the new system. I was so impressed with all three of them; excellent customer service and communication, friendly,…

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Heat Pump Maintenance in Port Orchard, WA 98366

September 29, 2020

“Great, excellent work. Want him back next year for service.”

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Heat Pump Installation – Replacement in Belfair, WA 98528

September 29, 2020

“Chad did the initial inspection and estimate and did a good job. Jose was outstanding, professional, and had a great sense of humor. He answered questions throughout the installation and his post-installation walkthrough was great.”

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Heat Pump Maintenance in Port Orchard, WA 98366

September 22, 2020

“Outstanding customer service answered all my questions.”

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Heat Pump Maintenance in Bremerton, WA 98312

September 21, 2020

“Great job, friendly, courteous, and professional. Thanks”

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Heat Pump Maintenance in Gig Harbor, WA 98329

September 17, 2020

“Very helpful and informative. He went over everything and took time to make sure all our concerns where covered before he left.”

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Heat Pump Maintenance in Bremerton, WA 98312

September 15, 2020

“Excellent Service Very Professional Technician was very knowledgeable and was informative 5 Stars”

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Heat Pump Maintenance in Allyn, WA 98524

September 14, 2020

“Scott is a very professional and knowledgeable gentleman. Quite an asset to Dana’s.”

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Heat Pump Maintenance in Bainbridge Island, WA 98110

September 11, 2020

“Brian did a great job servicing our HVAC system. He was a pleasure to work with and helped us understand our system in our recently purchased house.”

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Heat Pump Repair in Poulsbo, WA 98370

September 11, 2020

“Thank you for the quick response to what I thought might be a major problem with my heat pump. I was relieved to find out that it was only a capacitor. Thank you to Brian and to you at Dana’s for the fast and complete service”

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Heat Pump Maintenance in Bainbridge Island, WA 98110

September 9, 2020

“Professional and wore a mask.”

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Heat Pump Maintenance in Port Orchard, WA 98366

September 9, 2020

“Excellent service complete by a professional on time on schedule. Thank you for the text and telephone reminder that you were on the way.”

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Heat Pump Maintenance in Port Orchard, WA 98366-3458

September 8, 2020

“Scott arrived at the front end of the established time window and had texted in advance. He performed admirably and we are in great shape for the next year. Thanks for continuing to provide such reliable service.”

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Heat Pump Maintenance in Hansville, WA 98340

September 3, 2020

“Very thorough. Excellent service. Thank you Scott.”

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Heat Pump Maintenance in Bainbridge Island WA 98110

September 2, 2020

“Scott was great. He let me know when he was on his way, arrived promptly, and completed the service in a timely manner. When he was finished, he went over the details from his visit & made sure I didn’t have any questions or concerns.”

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I Would Highly Recommend Them!

July 2, 2020

“I have a complicated multi-zone heat pump system for a large house. Two other technicians from other companies could not find the problem or had miss-diagnosed the problem. Dana’s had the highly experienced tech that was able to troubleshoot the actual problem and make a permanent fix. I would highly recommend them! It is worth…

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