When our Service Professional arrives at your home, it takes many important decisions, and costs to get our vehicle and materials on site to complete the job to your satisfaction. Consider that the professional at your home has undergone many hours of initial training, as well as a variety of on-going training and study programs to keep up-to-date with current technology.
At Dana’s, we take great pride in providing the most up-to-date training to our professionals, so you can have peace of mind that the work was performed well, and to your satisfaction.
Like a doctor, who has an office, a staff, and the need to keep updated on the latest practices in medicine, we too have these hidden costs associated with keeping our Service Professional in peak condition, to Service you home at the highest level.
So, when you see your Service Professional at work, please understand there is much more that goes into performing the work professionally, so you remain a loyal, and valued customer of Dana’s.
Our locally owned and operated, full-service HVAC company is ready to provide you with affordable services.
When our service technician knocks on your door, many costs have been incurred just to get him there, ready to do the job. Good service doesn't just happen!
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Phone, light, and heat
Stock of replacement parts
Warehouse, shop, and office rent
Service management administration
Business expenses, legal counsel, recruitment, etc.
Periodic literature courses and refreshers
Truck maintenance and operation - gas, oil, tires, etc.
Taxes, income property business, social security employment compensation
Insurance - trucks, liability, fire, theft, property worker's compensation
Every now and then we are asked “Why are your parts so much more expensive than I can buy online?”
When you hire us to provide and install a part for you, you are also receiving the additional comfort of:
* 30 day parts AND labor warranty on that part. (ASK us how to receive a 5 year warranty)
* Same day service whenever possible (depending on availability)
* Installation by a factory trained service technician
* Satisfaction of purchasing locally
* No worry of shock, or causing further damage to your equipment (or harm to yourself).
When you purchase a part online, what you are purchasing is just a part. Many parts purchased do not even have a warranty once installed, if electrical components.
We would say this is a win win for you.
Stay safe and leave the repairs to the experts.
We offer a 100 % satisfaction guarantee!